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Date/Time: Tue, 07 May 2024 20:22:28 +0000



Log Pop Up

View Count: 868

[2018-05-07 15:04:59]
conr - Posts: 204
I keep getting this log pop ever since market open at 8:30ct.

Software version: 1738 32-bit | 2018-05-07 08:36:04
Usage end date: 2018-06-06 | 2018-05-07 08:36:04
Enabled for: Advanced Features. | 2018-05-07 08:36:04
Enabled for: Advanced Features 2. | 2018-05-07 08:36:04
Enabled for: Sierra Chart Historical Data Service. | 2018-05-07 08:36:04
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2018-05-07 08:36:04
Enabled for: INDEXES_DATA_BARCHART | 2018-05-07 08:36:04
Enabled for: CME with Market Depth for nonprofessional Trading accounts | 2018-05-07 08:36:04
Received 1 data feed usernames. | 2018-05-07 08:36:04
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-05-07 08:36:04
Current selected Data/Trading service: TransAct Trading | 2018-05-07 08:36:04
Chart Update Interval: 900 | 2018-05-07 08:36:04
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-05-07 08:36:04
2018-05-07 08:36:03 Local computer time | 2018-05-07 08:36:04
2018-05-07 13:36:03 Local computer time in UTC | 2018-05-07 08:36:04
2018-05-07 08:36:03 Local computer time in SC Time Zone | 2018-05-07 08:36:04
2018-05-06 21:26:17 Server time in UTC | 2018-05-07 08:36:04
Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-05-07 08:36:04
Program path: C:\SierraChart\ | 2018-05-07 08:36:04
Data Files path: C:\SierraChart\Data\ | 2018-05-07 08:36:04
OS Version Number: 10.0 | 2018-05-07 08:36:04
Locale Setting: C | 2018-05-07 08:36:04

Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:23 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:24 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:25 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:26 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:27 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:28 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:29 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:30 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:31 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:32 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:32 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:33 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:34 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:35 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:36 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:37 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:38 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:39 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:40 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:41 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:42 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:42 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:43 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:44 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:45 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:46 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:47 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:48 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:49 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:50 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:51 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:51 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:52 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:53 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:54 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:55 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:56 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:57 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:58 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:38:59 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:00 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:01 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:01 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:02 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:03 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:04 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:05 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:06 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:07 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:08 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:09 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:10 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:11 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:11 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:12 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:13 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:39:14 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:43:36 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:43:37 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:43:38 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:43:39 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:43:40 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:43:41 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:43:41 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:43:42 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:43:43 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:43:44 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:43:45 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:43:46 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:56:48 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 08:57:23 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:00:17 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:26 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:27 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:27 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:28 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:29 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:30 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:31 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:32 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:33 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:34 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:35 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:36 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:37 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:37 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:38 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:39 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:40 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:41 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:42 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:43 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:29:46 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:43:04 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:44:36 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:44:36 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:44:37 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:44:38 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:44:39 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:44:40 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:44:41 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:59:53 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:59:54 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:59:54 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:59:55 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:59:56 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:59:57 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:59:58 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 09:59:59 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 10:00:00 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 10:00:01 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 10:00:02 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 10:00:03 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 10:00:03 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 10:00:04 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 10:00:05 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 10:00:06 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 10:01:20 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 10:01:21 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 10:01:21 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-05-07 10:01:22 *
[2018-05-07 18:15:46]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay.

We think we know why this happens. It has to do with a small bug related to Time and Sales alerts which has been fixed in the latest prerelease. Update to the latest Pre-release following these instructions here:

Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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