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Direct MessagesDate/Time: Mon, 06 May 2024 07:05:24 +0000
Version 1738 T&S filtering issues
View Count: 900
| [2018-05-01 11:19:26] |
| lpfin123 - Posts: 59 |
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Good morning, I've updated to version 1738 this morning. I'm using a Time and sales window with a filtering in the volume (greater than). It was working yesterday in version 1733 (I believe it was the version I had), but this morning, the window shows every trade regardless of the volume. Let me know if the issue is on my end. Thank you. |
| [2018-05-01 17:46:08] |
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What are the filtering settings you are using on the Time and Sales window and we will test.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-05-01 18:55:33] |
| lpfin123 - Posts: 59 |
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See attached printscreen that shows the Time and Sales Window and its Times and Sales Settings window.
Date Time Of Last Edit: 2018-05-01 18:56:34
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 18-05-01, Tue, 14-53-32.JPG / V - Attached On 2018-05-01 18:56:30 UTC - Size: 305.78 KB - 274 views |
| [2018-05-01 21:49:02] |
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Are you sure that is the Settings window for that particular Time and Sales window? We are not observing this problem but we are testing with version 1739. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-05-01 22:35:11] |
| lpfin123 - Posts: 59 |
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Yes I am. And this is for all my chartbooks (which are almost all the same but for different symbol). Do you suggest to try the pre-release? Go from 1738 to 1739? I've just tried to change the number inside the box, and it seems like there was a "reset". Seems like it was considering an empty box until I changed the number. This seems to be solved on my side (maybe not on your!). I'll comment again tomorrow if this is not the case (Volume are small and slow at this time of the day). Thank you Date Time Of Last Edit: 2018-05-01 22:40:16
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| [2018-05-02 08:59:42] |
| Acro - Posts: 436 |
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I am having very similar issues. I have combined records on and filtering set at a numeric value but the time and sales window is showing trades much smaller than the numeric value. I am on 1739, the Sierra real time data feed and have attached a screenshot of the settings Date Time Of Last Edit: 2018-05-02 09:06:58
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| TSFilter.png / V - Attached On 2018-05-02 09:06:12 UTC - Size: 37.18 KB - 288 views |
| [2018-05-02 12:28:34] |
| lpfin123 - Posts: 59 |
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From previous message, the issue is not fixed, I still have the same problem. Thank you, |
| [2018-05-02 18:09:30] |
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We are going to be doing more testing.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-05-02 18:52:18] |
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We have the problem resolved and we are releasing version 1740 in about 10 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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