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Date/Time: Mon, 29 Apr 2024 11:01:47 +0000



BITMEX market depth showing 1 level

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[2018-04-30 04:47:27]
nooz - Posts: 1
My market depth data suddenly started only showing bid/ask for 1 level for XBTUSD. I've restarted sierra and it's still the same. Not sure how I should go about troubleshooting this. Other websites I use are pulling the orderbook just fine.
Date Time Of Last Edit: 2018-04-30 04:47:52
imagewat.png / V - Attached On 2018-04-30 04:41:00 UTC - Size: 6.51 KB - 228 views
[2018-04-30 05:36:10]
Sierra Chart Engineering - Posts: 104368
BitMEX is only transmitting 1 level at this time. We have asked them about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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