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Date/Time: Mon, 29 Apr 2024 02:44:47 +0000



depth stopping

View Count: 518

[2018-04-25 14:51:25]
zippyzip - Posts: 293
on 1733 , depth just stops printing , have to reset chart for it to come back , please advise thanks
Private File
[2018-04-25 21:33:59]
Sierra Chart Engineering - Posts: 104368
This is quite unusual. Possibly you are running out of drive space on your system?

Check to make sure you have enough space. We really do not like to recommend this, but delete the market depth data file for that particular date(4-25):
Chart Data and Chart Data Files: Deleting a Market Depth Data File

And then start with fresh data collection.

From our perspective though it really is hard for us to get a sense of exactly what is happening unless we could interact with the chart and do some testing. It is just that this is so very unusual to begin with.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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