Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Tue, 30 Apr 2024 07:00:55 +0000
Connection issues?
View Count: 615
| [2018-04-20 19:56:18] |
| Usermb - Posts: 126 |
|
SC Data - All Services | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2018-04-20 21:42:44 DTC Client socket (5808) | Initiating close of socket by core. | 2018-04-20 21:42:44 DTC Client socket (5808) | Shutdown started. Waiting for graceful close. | 2018-04-20 21:42:44 SC Data - All Services | Disconnected from the server. | 2018-04-20 21:42:44 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2018-04-20 21:42:44 SC Data - All Services | Using username 1 | 2018-04-20 21:42:46 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 443 | 2018-04-20 21:42:46 DTC Client socket (6124) | Creating socket. | 2018-04-20 21:42:46 DTC Client socket (6124) | Connecting to IP: 8.18.161.135. | 2018-04-20 21:42:46 SC Data - All Services | Connected to server. | 2018-04-20 21:42:46 SC Data - All Services | Starting socket receive thread. | 2018-04-20 21:42:46 SC Data - All Services | Sending encoding request to server: Binary VLS | 2018-04-20 21:42:46 SC Data - All Services | Setting DTC encoding to Binary VLS | 2018-04-20 21:42:47 SC Data - All Services | Sending logon request message. | 2018-04-20 21:42:47 DTC Client socket (5808) | Timed out waiting for shutdown. Performing an immediate socket close. | 2018-04-20 21:44:04 DTC Client socket (5808) | Closed. | 2018-04-20 21:44:04 DTC Client socket (5808) | Socket gracefully closed by remote side. | 2018-04-20 21:44:04 SC Data - All Services | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2018-04-20 21:44:06 DTC Client socket (6124) | Initiating close of socket by core. | 2018-04-20 21:44:06 SC Data - All Services | Disconnected from the server. | 2018-04-20 21:44:06 DTC Client socket (6124) | Shutdown started. Waiting for graceful close. | 2018-04-20 21:44:06 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2018-04-20 21:44:06 SC Data - All Services | Using username 1 | 2018-04-20 21:44:08 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 443 | 2018-04-20 21:44:08 DTC Client socket (6127) | Creating socket. | 2018-04-20 21:44:08 DTC Client socket (6127) | Connecting to IP: 8.18.161.133. | 2018-04-20 21:44:08 SC Data - All Services | Connected to server. | 2018-04-20 21:44:17 SC Data - All Services | Starting socket receive thread. | 2018-04-20 21:44:17 SC Data - All Services | Sending encoding request to server: Binary VLS | 2018-04-20 21:44:17 SC Data - All Services | Setting DTC encoding to Binary VLS | 2018-04-20 21:44:17 SC Data - All Services | Sending logon request message. | 2018-04-20 21:44:17 SC Data - All Services | Received logon response. | 2018-04-20 21:44:18 SC Data - All Services | Server Name: SC Realtime Server. | 2018-04-20 21:44:18 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2018-04-20 21:44:18 SC Data - All Services | Successfully connected. | 2018-04-20 21:44:18 SC Data - All Services | Trading is not supported. | 2018-04-20 21:44:18 Any known connection issues about 10 minutes ago? |
| [2018-04-20 22:07:12] |
| |
|
Definitely not on the server side. The issue must be elsewhere.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-20 22:07:25
|
To post a message in this thread, you need to log in with your Sierra Chart account: