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Date/Time: Sat, 20 Apr 2024 07:29:14 +0000



Sierra chart data feed not connected.

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[2018-04-18 17:04:51]
User75541 - Posts: 1
I am subscribed to the Sierra chart data feed. Everything has been working great but now I am NOT connected to the data feed with the same symbols I have always been using, eg RTY-201806-GLOBEX-USD No(M). IB is my trade service. I checked a FOREX symbol and It connects to the sierra data feed, symbol on the chart EURUSD(M). I notice on my main control panel that I have market data agreement links. I filled out all the forms electronically and refreshed the page but they are still there. Everything else seems to be setup properly. Any ideas?

Thanks

Derek
[2018-04-18 18:49:51]
Sierra Chart Engineering - Posts: 104368
Make sure you are connected to your live Interactive Brokers account. Refer to:
Sierra Chart Exchange Data Feed: Integration with Trading Services

Everything is set up correctly with the Sierra Chart Exchange Data Feed on your Sierra Chart account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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