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Direct MessagesDate/Time: Tue, 23 Apr 2024 14:17:00 +0000
Bridge wit Rithmic not working
View Count: 667
| [2018-04-17 18:35:02] |
| User98398 - Posts: 1 |
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The first time I connected the platform it worked fine. Now it keeps "No responding" at all. It keeps doing that for some time and the charts stop moving. The screen becomes blurred. I am working in a HP EliteOne 800 computer at 64 bit, W7. It didn't happen with previous versions of SC. Thank you |
| [2018-04-17 19:02:15] |
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In your case we definitively do not recommend using Rithmic. The bridge program primarily consists of software from Rithmic that we have no control over. Therefore, definitively we cannot help with this and will not spend time on this. Use CQG or CTS instead: Supported Data and Trading Services Also, if your screen becomes blurred, that is a system issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-17 19:16:02
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| [2018-04-18 22:08:05] |
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We heard from One Up Trader about this. We understand why you need to use Rithmic. We could use remote assistance to look into the issue you are having. Could we contact you on Skype? We see that you put the Skype username into your account information. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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