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Date/Time: Sat, 18 May 2024 11:36:40 +0000



Unable to see Market Depth Historical Graph

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[2018-04-16 21:59:59]
vmocherlasc - Posts: 1
Hello Support,

I followed steps outlined in this document and still not able to see Market Depth Graph.
Market Depth Historical Graph

What I am doing wrong? I also tried rename .depth file still not working.

Is feature available for TD Ameritrade customers with CME service for futures? I mainly tried on ESM18 symbol. I see Market Depth data and time/sales for that symbol. FYI.

Please help me.

Thanks,
Date Time Of Last Edit: 2018-04-16 22:00:11
[2018-04-17 00:11:59]
Sierra Chart Engineering - Posts: 104368
Have you referred to this section here:

Market Depth Historical Graph: Market Depth Historical Graph Not Displaying

During the time that you want to see market depth data for, was Sierra Chart connected to the real-time data feed at that time?

Is feature available for TD Ameritrade customers with CME service for futures?
Yes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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