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Date/Time: Sat, 18 May 2024 11:28:24 +0000



dom missing orders >?

View Count: 678

[2018-04-16 12:17:38]
User303820 - Posts: 3
on rithmic data , any reason why there are orders missing when there clear on the DOM ?

thanks
image2018-04-16_08h15_26.png / V - Attached On 2018-04-16 12:17:29 UTC - Size: 33.4 KB - 270 views
[2018-04-16 19:44:32]
Sierra Chart Engineering - Posts: 104368
How many levels of market depth are you seeing and Rithmic?

Is it more than 20? We may need to update to the latest Rithmic API software to get more depth and for the extended market depth to work properly. This is not an issue on our side but something apparently with the Rithmic software.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-04-17 11:43:34]
User303820 - Posts: 3
yes more then 20

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