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Date/Time: Fri, 26 Apr 2024 06:15:52 +0000



Attached orders(Bracket OCO) not closing the opposite side

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[2018-04-14 08:02:19]
canyiah - Posts: 48
Hi I was looking in the support board for orders not going through sometimes when the target is hit(the order was rejected by the server i think) the answer was a check hold limit attached order on client side until hit which now appears to not cancel the opposite side of the attached order. Is there a solution to when the limit order was rejected by the server that will have the attached orders in sierra to close both sides when 1 is filled?
[2018-04-14 11:06:18]
Sierra Chart Engineering - Posts: 104368
which now appears to not cancel the opposite side of the attached order.
We tried to duplicate this issue in Trade Simulation Mode but could not. Make sure you are running the current version.

close both sides
Not sure what you mean by this. If the target order has been rejected, the stop order is still working and will close the position when filled.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-16 13:03:01
[2018-04-14 16:18:05]
canyiah - Posts: 48
I looked over my recording of the day and I know what happened but could you clarify if this was suppose to happen or not? So it looks like I enterd a position on bracket entry but cancelled the stop by mistake then manually entered another stop and the manually entered stop was hit but the bracketed limit target was not cancelled. In this case was it correct to leave the bracketed limit in the book? Thanks
Date Time Of Last Edit: 2018-04-14 16:18:50
[2018-04-16 13:04:56]
Sierra Chart Engineering - Posts: 104368
then manually entered another stop and the manually entered stop was hit but the bracketed limit target was not cancelled.
Yes this does make sense. The target would not be canceled in this case.

What you should have done is cancel both the target and stop and then submit them again as explained here:
Order Types: Send Attached Orders - Position/Price
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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