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Date/Time: Fri, 26 Apr 2024 03:59:55 +0000



freezing issue

View Count: 620

[2018-04-06 19:32:26]
Glenn Infinity - Posts: 103
I run HA bars. I tried to change the setting on them from Weighted to Exponential. The charts froze up. One other guy in the trading room has the same issue. I changed them yesterday with no problem but today I have a frozen Sierra program when I do that. Ever here of this problem? Any ideas? This is a first for me on this one.
[2018-04-06 19:41:32]
Sierra Chart Engineering - Posts: 104368
We would need to get the Chartbook containing the chart in the state just before this problem occurs to see if we can reproduce it.

Here are instructions to attach the Chartbook:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2018-04-06 19:41:37

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