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Date/Time: Thu, 25 Apr 2024 08:27:27 +0000



Trading account disappeared from trade activity log

View Count: 650

[2018-03-31 05:22:32]
User87744 - Posts: 22
I enabled "Show order fills" on my chart and could not see any trades, so I looked in the Trade Activity Log, with the date range set from 150 days ago to today, All Symbols (non-Sim), All accounts, and found zero trades. From the accounts drop down list, I then noticed my current trading account was missing and only reappeared after I entered a rejected Sell limit order (exchanges are closed today hence the rejection). The "Number of Days to Save in Trade Activity Log" settings had been set to 365 days for non-sim fills and 999999 days for non-Simulated. The TradeActivityLog file has not been renamed as corrupted. What's happened to my trade data?
[2018-03-31 17:43:43]
Sierra Chart Engineering - Posts: 104368
It is impossible for us to know why the data is missing. However there are backups of the Trade Activity Log:

https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#MissingTradeActivityAndBackupFiles


Use a backup.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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