Support Board
Date/Time: Fri, 09 May 2025 16:16:39 +0000
Interactive Brokers Connection Problem After Updating
View Count: 725
[2018-03-26 14:23:09] |
User494732 - Posts: 7 |
On Friday evening I upgraded Sierra to V7. Before the upgrade I had no issues with TWS (Interactive) and had all data subscriptions , including market depth. Today it is first trading session after upgrade to V7 , it is all going bad , Sierra doesnt show market depth . On the chart it says "Waiting to download historical data" , disconnects all the time etc...
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[2018-03-26 14:47:23] |
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Follow the instructions here to update to the current version which is 1725: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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