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Date/Time: Sat, 04 May 2024 10:08:46 +0000



Interactive Brokers Connection Problem After Updating

View Count: 629

[2018-03-26 14:23:09]
User494732 - Posts: 7
On Friday evening I upgraded Sierra to V7. Before the upgrade I had no issues with TWS (Interactive) and had all data subscriptions , including market depth. Today it is first trading session after upgrade to V7 , it is all going bad , Sierra doesnt show market depth . On the chart it says "Waiting to download historical data" , disconnects all the time etc...
attachmentMar26-2018.txt - Attached On 2018-03-26 14:22:41 UTC - Size: 2.31 MB - 235 views
[2018-03-26 14:47:23]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update to the current version which is 1725:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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