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Date/Time: Wed, 24 Apr 2024 06:34:55 +0000



Urgent ? unable to update sierra during the past hour or two

View Count: 496

[2018-03-22 14:54:06]
wwwingman - Posts: 185
Hi,
Is there a problem in the sierra update program or sierra download servers ? I am using the 1721 version, do not see the 32 bit version anymore on my side when the download if finished, the update program says errors occured. I also see in the logs Windows Error 5 codes. I can send a log. This is the first time I see this during an update of sierra.
Please advise.
-- W
[2018-03-22 16:51:16]
@sstfrederik - Posts: 403
I also see that there are no custom studies visible in version 1721.

I recon SC techs are working on this already.

Waiting for an update.

Frederik
[2018-03-22 16:54:52]
Sierra Chart Engineering - Posts: 104368
In response to post #1, we do not observe any problems at this time.

In response to post #2, this was solved already in prerelease 1722.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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