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Date/Time: Fri, 26 Apr 2024 14:41:55 +0000



Trouble updating to 1721 or 1722 with IB version 970.1a

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[2018-03-22 14:22:33]
User114886 - Posts: 4
When i want to update sierra chart to 1721 or 1722 i go in help and select download current version or download pre release. Once i click, i get prompt to close sierra chart and then sierra chart closes but never opens again. When i open it manually it's still at 1717. I have another instance of sierra chart with infinity trading and the update worked but with my other instance wich is with IB (version 970.1a) it doesn't update.
[2018-03-22 16:57:43]
Sierra Chart Engineering - Posts: 104368
Update by downloading the installer from this page:
Software Download

There is also a note about this problem here:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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