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Date/Time: Fri, 29 Mar 2024 09:29:17 +0000



Custom studies no longer working

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[2018-03-21 10:24:51]
jimskin - Posts: 127
I have just downloaded Version 1720 64-bit and two custom moving average studies I use are no longer plotting the lines on the chart. Have there been any changes in Version 1720 that would affect a custom moving average study (compared to the previous release). Thanks
[2018-03-21 10:27:31]
jimskin - Posts: 127
I've just noticed the custom studies are no longer listed under 'Add Custom Study'. Has the new download deleted the custom studies?
[2018-03-21 17:35:56]
Sierra Chart Engineering - Posts: 104368
You need to recompile the studies under the 64 bit version. This is covered here:
Sierra Chart 64 Bit Version Plan
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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[2018-03-22 05:23:20]
ticinotrader - Posts: 377
My custom study is already recompiled based on the link you provided and it was working on earlier 64 bit versions.

I now updated from 1716 to the newest stable release 1721 and have the same issue: no custom study is shown in the Add Custom Study list.

Also, it is strange: because, although the custom study is not in the Custom Study List, if I open an existing chartbook with the custom study already applied, the charts show the study.

Can you please advise? Should we re-compile the study again?

I'm just asking because a 3rd party programmer is working on the study and have to ask him each time for the re-compilation of the study. Also, I have to update the study for automatic distribution.
Date Time Of Last Edit: 2018-03-22 05:27:34
[2018-03-22 05:32:29]
Sierra Chart Engineering - Posts: 104368
We are looking into this now. Apparently there is a problem in 1721 with listing of custom studies.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-03-22 06:07:39]
Sierra Chart Engineering - Posts: 104368
This is now resolved in the latest revision of version 1722. We apologize for this issue. It relates to adding support for a separate folder to support Custom Study DLLs.

In our testing, because we had a DLL in that folder, the problem was not noticed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-03-22 06:07:58

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