Support Board
Date/Time: Sat, 10 May 2025 16:56:41 +0000
64-bit Sierra Chart loads the 32-bit version of a custom study
View Count: 1112
| [2018-03-20 16:52:56] |
| Zosimus - Posts: 345 |
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Hi SC team, The SC of one of the users of a custom study I wrote is loading the 32-bit verison of the study instead of the 64-bit verison. As you can see in the attached image she is using the 64-bit Sierra and the 64-bit version of the studies is present in the custom studies list. She is using release 1716. |
 32_bit_loaded.PNG / V - Attached On 2018-03-20 16:50:23 UTC - Size: 220.38 KB - 347 views using_64_sc.PNG / V - Attached On 2018-03-20 16:50:36 UTC - Size: 10.21 KB - 282 views 64_Bit_Study_present.PNG / V - Attached On 2018-03-20 16:50:44 UTC - Size: 49.96 KB - 325 views |
| [2018-03-20 17:30:59] |
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The 64-bit version is being used especially if the study is functioning. You cannot make the determination you are according to that first image. It is totally impossible for a 32-bit DLL to even be loaded into a 64-bit process. It will simply fail. There is no problem here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-20 17:31:36
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| [2018-03-20 18:45:52] |
| Zosimus - Posts: 345 |
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This study is working properly on 64-bit platforms of more than 10 other users. The DLLName.FunctionName that I see in the Study settings window on my platform is Precision_Collection_64.scsf_Level_3_Analysis but on this user's platform I see Precision_Collection.scsf_Level_3_Analysis (The _64 is missing). Doesn't this mean that his Sierra is not loading the 64-bit version of the study? |
| [2018-03-20 19:17:32] |
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Doesn't this mean that his Sierra is not loading the 64-bit version of the study? No. It makes sense you do not see the _64 if the user had added the study in the 32-bit version previously. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-20 22:29:17
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