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Direct MessagesDate/Time: Fri, 19 Apr 2024 01:15:55 +0000
Lag - mouse and data
View Count: 2404
| [2018-03-14 19:08:18] |
| jackbravo - Posts: 65 |
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Hello, I've been having difficulties lately with lag. Mainly, it's a mouse lagging issue when I'm using Sierra. It seems to go away after a restart of the program. My cpu utilization is around 15% and the memory utilization is around 25% when this happens . Any recommendations to figure out what's going on? The lag causes a lot of issues since I use the charts for trading, and I'm moving orders around using the mouse. It has caused issues with placing orders in the wrong locations, etc. Thanks. P.S. I've been using 32-bit and just switched to 64-bit version, so I'm not sure if that will help or not. Date Time Of Last Edit: 2018-03-14 19:11:40
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| [2018-03-14 19:17:21] |
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Refer to help topic 30: Http://www.sierrachart.com/index.php?page=doc/helpdetails30.html . It seems to go away after a restart of the program. To us this sounds like more of a system issue on your side. What it could be, we do not know. Perhaps some kind of security software causing a problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-14 19:17:39
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