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Date/Time: Thu, 28 Mar 2024 16:47:49 +0000



quotes stop updating

View Count: 629

[2018-03-14 17:55:51]
User28682 - Posts: 233
All right, this has been going on here and there for a few months now. I watch US Steel (X) every day and the chart will just stop updating. Meanwhile X keeps trading and updating on my TradeStation quote page and my trading app TD Ameritrade. Other charts in SC are updating during this mishap at times. I also have green lights for SC showing I am live and supposedly updating. This is getting frustrating.

Thanks

Tom
[2018-03-14 18:25:28]
Sierra Chart Engineering - Posts: 104368
Contact TD Ameritrade about this.

Or activate the US equities Exchange here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures

Also refer to help topic 3:
Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-03-14 18:26:22
[2018-03-14 18:34:55]
User28682 - Posts: 233
"activate the US equities Exchange"

So are you saying by paying for quotes already with SC the quotes aren't good? or live?
[2018-03-15 20:08:27]
Sierra Chart Engineering - Posts: 104368
At this time, the stock data is coming from TD Ameritrade. Not the Sierra Chart Exchange Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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