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Date/Time: Thu, 09 May 2024 18:43:51 +0000



Problems in versions higher than 1712

View Count: 761

[2018-03-09 19:59:03]
User288495 - Posts: 11
1. After update from 1712 to 1713 the Triggering Price for StopLimit order is set to index+basis no matter what I choose in the
Global Settings >> Data/Trade Service Settings
2. After update from 1713 to 1715 (to fix problem number 1 and it is not fixed) i can not send OCO order and i get this error:
New order rejected - BitMEX Trading Direct error: Invalid ordType for execInst. Internal Order ID: 693. Service Order ID: (none). Symbol: XBTUSD-BMEX |
2018-03-09 18:48:03 *

After I reinstalled the previous version (1712) everything works fine.
[2018-03-10 09:16:18]
Sierra Chart Engineering - Posts: 104368
1. This is now resolved in version 1716.

2. Not totally sure what the cause of this is. However, see if you still have a problem with this in version 1716.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-03-10 09:16:37

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