Support Board
Date/Time: Sun, 11 May 2025 10:56:54 +0000
Charts freezing after about 15 minutes
View Count: 1355
| [2013-10-01 13:54:10] |
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For this problem please have your broker put you in contact with TransAct support so they can help you with this. TransAct provides the data feed and they should be aware of the problem. We recommend that the TransAct bridge software be set to a TCP connection. Right-click on the TransAct logo image on your system taskbar and then change the Mode setting. After this reconnect to the data feed within Sierra Chart by selecting File >> Disconnect and File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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