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Date/Time: Thu, 09 May 2024 10:38:39 +0000



The log bothers me all the time.

View Count: 666

[2018-03-04 11:20:30]
User113238 - Posts: 16
I have paid for 6 months until September yesterday. But the log kept on popping up requesting payment. It seems that your system has some problem. Please fix it and don't let the log bothering me again with the wrong information when I am working. Thanks.
[2018-03-04 20:40:31]
Sierra Chart Engineering - Posts: 104368
We see your account is paid until 2018-09-05.

But the log kept on popping up requesting payment.

Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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