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Date/Time: Thu, 27 Feb 2020 04:15:42 +0000



[User Discussion] - When use sierrachart to trade with Bitmex, the balance of account is not correct.

[2018-03-03 00:48:44]
qq41378235 - Posts: 3 | Ending Date: 2018-03-27 [Expired]
Dear Sir,

When I trade XBTUSD with Bitmex using sierrachart, it shows the the account cash balance as 9567225.00 and Account Value as 9526780.00. But I only deposit 0.1 xbt on my account. itseems not showing correctly. Without the correct balance, the trader usually will not open his position with correct size.

my question is :

What is the unit of that cash balance?

Is there any way I could change it by myself? At same time, how I could limit my openning size of the position.

Thanks a lot!!!
[2018-03-04 21:18:07]
Sierra Chart Engineering - Posts: 81515 | Ending Date: 2020-06-09
Those values are taken directly from the BitMEX Margin data response. They cannot be changed. We cannot answer any questions about them. You need to ask BitMEX.

However, we do see you are running an older version of Sierra Chart.

You need to update to the latest "Prerelease":
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate

We cannot provide further help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-03-04 21:19:09
[2020-01-24 13:48:33]
User719206 - Posts: 8 | Ending Date: 2020-03-22
Same probleme for me , really disturbing ....
[2020-02-01 22:36:23]
bradh - Posts: 256 | Ending Date: 2020-03-20
When I trade XBTUSD with Bitmex using sierrachart, it shows the account cash balance as 9567225.00 and Account Value as 9526780.00. But I only deposit 0.1 xbt on my account. it seems not showing correctly. Without the correct balance, the trader usually will not open his position with correct size.

my question is :

What is the unit of that cash balance?


The balance you see in Sierra appears to be in Satoshis (a hundred millionth of a Bitcoin). 9,567,225 Satoshis is 0.09567225 XBT which rounds to 0.1 XBT.

I haven't found any confirmation of this other than doing some test trades in Sierra Chart with BitMex TestNet, trading various amounts of XBT-USDT. It makes sense that you can trade as low as one Satoshi, the smallest amount possible.

Is there any way I could change it by myself? At same time, how I could limit my openning size of the position.
It would be nice if we could enter a multiplier so we can deal in smaller numbers of Sierra contracts.

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