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Date/Time: Thu, 09 May 2024 16:17:34 +0000



Order Error - Unexpected BitMEX symbol format

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[2018-03-02 13:41:05]
User104352 - Posts: 10
I can not do any orders on xbtusd since i updated to 64bit.

Trade Activity Log: File read result: 6086 records inserted. 356 fill records inserted. 0 records filtered. | 2018-03-02 14:38:03
Trade Activity Log: File date-time limits: Sim records date-time limit is 2018-02-15 00:00:00. Non-sim records date-time limit is 2017-11-29 00:00:00. Non-sim fill record date-time limit is 2017-03-02 00:00:00. | 2018-03-02 14:38:03
Order Error - Unexpected BitMEX symbol format. Needs to be [Instrument]ÀH{
. Internal Order ID: 792. Service Order ID: (none). Symbol: XBTUSD-BMEX | 2018-03-02 14:38:56 *
[2018-03-02 18:05:36]
Sierra Chart Engineering - Posts: 104368
We are checking on this now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-03-02 18:28:13]
Sierra Chart Engineering - Posts: 104368
We cannot reproduce but we made a couple of changes and we are going to release a new version in approximately 30 minutes.

This will be prerelease version 1710. We will want you to test then.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-03-02 18:28:40
[2018-03-02 21:14:51]
User104352 - Posts: 10
Version 1710 solves this problem, thank you.

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