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Date/Time: Thu, 09 May 2024 08:37:45 +0000



Trading Winning and Losing trades not reseting from sim to live

View Count: 991

[2018-03-01 10:38:07]
User360283 - Posts: 440
I have cleared and reset trades. No change.
Refresehed trade data via Orders and Positions window. No change
Installed pre release no change.
Help please.
Thanks
[2018-03-02 07:29:05]
User360283 - Posts: 440
Problem still exists trade activity from Sim sessions is still retained in live session.
Note that I am displaying won/lost trades via Sudy Text for charts with the Won and Loss studies Hidden.
I went back into Sim and cleared trades. The text won/lost fields then displayed properly.
Going back into Live, the Sim trades re-appeared. They should not, only the count of live win loss trades should be showing.
Help thanks
[2018-03-02 08:40:03]
Sierra Chart Engineering - Posts: 104368
OK we see what you are saying. We are going to look into this.


You are referring to the Trading Data studies where when going out of trade simulation mode they are still showing the simulated related data.

This happens when there is no non-simulated data for those studies to use.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-03-02 20:50:36
[2018-03-02 13:25:36]
User360283 - Posts: 440
Correct. I have both win and Loss Trading Data studies (both hidden) that popuated Study Text to display the wins and losses. Can't get the Sim results to clear out. Thanks
[2018-03-02 18:30:18]
Sierra Chart Engineering - Posts: 104368
We have this resolved. We will have version 1710 out in about 30 minutes to an hour.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-03-04 23:48:41]
User360283 - Posts: 440
Sunday 645pm EDT Problem not resolved in new version. Still populated with sim trade win / loss numbers. Going into Sim and clearing and back to live - still shows sim trade wins and losses.
Help please
thanks
[2018-03-05 05:02:17]
Sierra Chart Engineering - Posts: 104368
We tested this and this problem is clearly resolved in version 1711.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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