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permanent reconnection to Bitmex Trading Direct

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[2018-03-01 03:55:48] #1 [Go To First Post]
User789204 - Posts: 15
Sierra chart recconecting all time, trading service unaviable Log Software version: 1708 64-bit \| 2018-03-01 15:53:12 Usage end date: 2018-03-31 \| 2018-03-01 15:53:12 Enabled for: Advanced Features. \| 2018-03-01 15:53:12 Enabled for: Sierra Chart Historical Data Service. \| 2018-03-01 15:53:12 Allow Support for Sierra Chart Data Feeds is enabled. \| 2018-03-01 15:53:12 Current selected Data/Trading service: BitMEX Trading Direct \| 2018-03-01 15:53:12 Chart Update Interval: 500 \| 2018-03-01 15:53:12 Time Zone: +12:00:00 (UTC+12) \| 2018-03-01 15:53:12 2018-03-01 15:53:12 Local computer time \| 2018-03-01 15:53:12 2018-03-01 03:53:12 Local computer time in UTC \| 2018-03-01 15:53:12 2018-03-01 15:53:12 Local computer time in SC Time Zone \| 2018-03-01 15:53:12 2018-03-01 00:36:56 Server time in UTC \| 2018-03-01 15:53:12 Local computer UTC time and Server UTC time difference: 2 seconds. \| 2018-03-01 15:53:12 Program path: C:\SierraChart\ \| 2018-03-01 15:53:12 Data Files path: C:\SierraChart\Data\ \| 2018-03-01 15:53:12 OS Version Number: 6.2 \| 2018-03-01 15:53:12 Locale Setting: C \| 2018-03-01 15:53:12 BitMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-03-01 15:53:14 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-03-01 15:53:14 BitMEX WebSocket socket (1016) \| Creating socket. Using TLS 1.2. \| 2018-03-01 15:53:14 BitMEX WebSocket socket (1016) \| Connecting to IP: 52.19.47.216. \| 2018-03-01 15:53:14 BitMEX WebSocket \| Opening WebSocket. \| 2018-03-01 15:53:14 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-03-01 15:53:14 BitMEX WebSocket \| Header line. HTTP/1.1 429 Too Many Requests \| 2018-03-01 15:53:15 BitMEX WebSocket \| WebSocket not connected. Handshake acknowledgment: HTTP/1.1 429 Too Many Requests \| 2018-03-01 15:53:15 BitMEX WebSocket socket (1016) \| Initiating close of socket by core. \| 2018-03-01 15:53:15 BitMEX WebSocket \| WebSocket closed. \| 2018-03-01 15:53:15 BitMEX Trading Direct \| WebSocket closed. \| 2018-03-01 15:53:15 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-03-01 15:53:15 Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-03-01 15:53:15 BitMEX WebSocket socket (1016) \| Shutdown started. Waiting for graceful close. \| 2018-03-01 15:53:15 BitMEX Trading Direct \| Disconnected. \| 2018-03-01 15:53:15 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-03-01 15:53:15 BitMEX WebSocket socket (1016) \| Socket gracefully closed by remote side. \| 2018-03-01 15:53:15 BitMEX WebSocket socket (1016) \| Closed. \| 2018-03-01 15:53:15

[2018-03-01 04:02:32] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the problem: BitMEX WebSocket \| WebSocket not connected. Handshake acknowledgment: HTTP/1.1 429 Too Many Requests \| 2018-03-01 15:53:15 BitMEX is disconnecting you. Wait about 10 minutes and try again. This is not within our control. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-01 04:02:43

[2018-03-01 04:04:58] #3 [Go To First Post]
User789204 - Posts: 15
It do it by itself. 1) Close sierra 2) wait 20-150min 3) open sierra 4) it starts this reconnecting

[2018-03-01 04:13:03] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Contact BitMEX about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-03-01 04:16:24] #5 [Go To First Post]
User789204 - Posts: 15
Log after 10min wait BitMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-03-01 16:13:05 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-03-01 16:13:05 BitMEX WebSocket socket (64) \| Creating socket. Using TLS 1.2. \| 2018-03-01 16:13:05 BitMEX WebSocket socket (64) \| Connecting to IP: 54.229.45.10. \| 2018-03-01 16:13:05 BitMEX WebSocket \| Opening WebSocket. \| 2018-03-01 16:13:05 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-03-01 16:13:05 BitMEX WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-03-01 16:13:06 BitMEX WebSocket \| Header line. Date: Thu, 01 Mar 2018 04:13:03 GMT \| 2018-03-01 16:13:06 BitMEX WebSocket \| Header line. Connection: upgrade \| 2018-03-01 16:13:06 BitMEX WebSocket \| Header line. Set-Cookie: AWSALB=lJzoCSqg4+mZLDggJIbtv1VFNVuVVqPP76rj88E0J+/7CAUsh8soTwjlxSn+LCE17zlGPpLSsbLWkwDz6um5EGmpdVLKFJd8F2PIWSXPt+quioE7u4lFW/cK2KsE; Expires=Thu, 08 Mar 2018 04:13:03 GMT; Path=/ \| 2018-03-01 16:13:06 BitMEX WebSocket \| Header line. Upgrade: websocket \| 2018-03-01 16:13:06 BitMEX WebSocket \| Header line. Sec-WebSocket-Accept: 9fGEoZmhtFgIn2N63VBDYvoKrVs= \| 2018-03-01 16:13:06 BitMEX WebSocket \| Header line. Sec-WebSocket-Version: 13 \| 2018-03-01 16:13:06 BitMEX WebSocket \| Header line. WebSocket-Server: uWebSockets \| 2018-03-01 16:13:06 BitMEX WebSocket \| Header line. Strict-Transport-Security: max-age=31536000; includeSubDomains \| 2018-03-01 16:13:06 BitMEX WebSocket \| Header line. \| 2018-03-01 16:13:06 BitMEX WebSocket \| Web socket state is now open. \| 2018-03-01 16:13:06 BitMEX Trading Direct \| Connected to data and trading server. \| 2018-03-01 16:13:06 SC DTC Data with Market Depth \| Starting real-time market data updates for: XBTUSD-BMEX. ID: 1 \| 2018-03-01 16:13:06 SC DTC Data with Market Depth \| Connecting to the server ds4.sierracharts.com. Port 443 \| 2018-03-01 16:13:06 SC DTC Data with Market Depth \| Requesting security definition data for: XBTUSD-BMEX. ID: 1 \| 2018-03-01 16:13:06 Intraday data recording state for symbol XBTUSD-BMEX is set to download 'Pending'. \| 2018-03-01 16:13:06 DTC Client socket (65) \| Creating socket. \| 2018-03-01 16:13:06 DTC Client socket (65) \| Connecting to IP: 192.81.56.146. \| 2018-03-01 16:13:06 Delaying start of download for XBTUSD-BMEX \| 2018-03-01 16:13:06 BitMEX WebSocket \| WebSocket received OpCode Close. Received status code: 0 \| 2018-03-01 16:13:06 BitMEX Trading Direct \| WebSocket closed. \| 2018-03-01 16:13:06 Connection to the external service has been lost. \| 2018-03-01 16:13:06 BitMEX WebSocket socket (64) \| Socket gracefully closed by remote side. \| 2018-03-01 16:13:06 BitMEX WebSocket socket (64) \| Received socket Close event. \| 2018-03-01 16:13:06 BitMEX WebSocket socket (64) \| Initiating close of socket by core. \| 2018-03-01 16:13:06 BitMEX WebSocket \| Network socket for WebSocket has been closed by remote side. \| 2018-03-01 16:13:06 BitMEX Trading Direct \| WebSocket closed. \| 2018-03-01 16:13:06 BitMEX WebSocket socket (64) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-03-01 16:13:06 BitMEX WebSocket socket (64) \| Closed. \| 2018-03-01 16:13:06 BitMEX Trading Direct \| Disconnected. \| 2018-03-01 16:13:06 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-03-01 16:13:06 SC DTC Data with Market Depth \| Connected to server. \| 2018-03-01 16:13:06 SC DTC Data with Market Depth \| Starting socket receive thread. \| 2018-03-01 16:13:06 SC DTC Data with Market Depth \| Sending encoding request to server: Binary VLS \| 2018-03-01 16:13:06 SC DTC Data with Market Depth \| Setting DTC encoding to Binary VLS \| 2018-03-01 16:13:06 SC DTC Data with Market Depth \| Sending logon request message. \| 2018-03-01 16:13:06 SC DTC Data with Market Depth \| Received logon response. \| 2018-03-01 16:13:07 SC DTC Data with Market Depth \| Server Name: SC Realtime Server. \| 2018-03-01 16:13:07 SC DTC Data with Market Depth \| Server protocol version: 8. Client protocol version: 8 \| 2018-03-01 16:13:07 SC DTC Data with Market Depth \| Successfully connected. \| 2018-03-01 16:13:07 SC DTC Data with Market Depth \| Trading is not supported. \| 2018-03-01 16:13:07 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: XBTUSD-BMEX \| 2018-03-01 16:13:07 HD Request # 9 \| Downloading Intraday chart data for XBTUSD-BMEX to the file XBTUSD-BMEX.scid. Service: bitmex \| 2018-03-01 16:13:07 HD Request # 9 \| Download start date-time: 2018-03-01 16:04:05.000 \| 2018-03-01 16:13:07 HD Request # 9 \| Using server: ds3.sierracharts.com port 10150 \| 2018-03-01 16:13:07 Socket (66) \| Creating socket. \| 2018-03-01 16:13:07 Socket (66) \| Connecting to IP: 65.182.172.42. \| 2018-03-01 16:13:07 SC DTC Data with Market Depth \| Received security definition for symbol XBTUSD-BMEX \| 2018-03-01 16:13:07 HD Request # 9 \| Setting DTC encoding to Binary VLS \| 2018-03-01 16:13:07 HD Request # 9 \| Sending historical data logon request message. \| 2018-03-01 16:13:07 HD Request # 9 \| Requesting Intraday data. Start date-time: 2018-03-01 16:04:05. Record interval: 0. Symbol: XBTUSD-BMEX \| 2018-03-01 16:13:08 HD Request # 9 \| Decompressing data. \| 2018-03-01 16:13:08 HD Request # 9 \| Receiving Intraday data for XBTUSD-BMEX starting at 2018-03-01 16:04:05 \| 2018-03-01 16:13:08 HD Request # 9 \| Timestamp of first Intraday data file record written: 2018-03-01 16:04:05 \| 2018-03-01 16:13:08 Socket (66) \| Initiating close of socket by core. \| 2018-03-01 16:13:08 HD Request # 9 \| Historical data for XBTUSD-BMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2018-03-01 16:13:08 Historical data download thread signaled to stop. \| 2018-03-01 16:13:08 Socket (66) \| Shutdown started. Waiting for graceful close. \| 2018-03-01 16:13:08 HD Request # 9 \| Received 3882 records from 2018-03-01 16:04:05 to 2018-03-01 16:12:59 (8.9 minutes) and wrote 3876 records for XBTUSD-BMEX \| 2018-03-01 16:13:08 HD Request # 9 \| Completion time: 2s \| 2018-03-01 16:13:08 HD Request # 9 \| Intraday data download complete for XBTUSD-BMEX. Unique request ID: 8 \| 2018-03-01 16:13:08 Removed historical data download ID 8 \| 2018-03-01 16:13:08 Socket (66) \| Socket gracefully closed by remote side. \| 2018-03-01 16:13:09 Socket (66) \| Closed. \| 2018-03-01 16:13:09 Chart #2 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:09 Chart #2 has tagged chart #6 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:09 XBTUSD-BMEX [M] 15 Min #6 \| Performing a full recalculation because it has been tagged. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:09 Chart #6 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:09 Chart #6 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:09 BitMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-03-01 16:13:09 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-03-01 16:13:09 BitMEX WebSocket socket (67) \| Creating socket. Using TLS 1.2. \| 2018-03-01 16:13:09 BitMEX WebSocket socket (67) \| Connecting to IP: 54.229.45.10. \| 2018-03-01 16:13:09 BitMEX WebSocket \| Opening WebSocket. \| 2018-03-01 16:13:09 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-03-01 16:13:09 XBTUSD-BMEX [M] 3 Min #4 \| Performing a full recalculation because it has been tagged. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:09 BitMEX WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-03-01 16:13:10 BitMEX WebSocket \| Header line. Date: Thu, 01 Mar 2018 04:13:07 GMT \| 2018-03-01 16:13:10 BitMEX WebSocket \| Header line. Connection: upgrade \| 2018-03-01 16:13:10 BitMEX WebSocket \| Header line. Set-Cookie: AWSALB=HkoVWMBWdBA5JBmUna0I95+ClHiGO6s2vRVlJjMfVWfEJJcvda9GAA+gPrBsxlbYj+9WN0GY2/X9b7rJcaWINONXS7EX0+hh+kKzqJTVUyrTEPRUUj4gtPqgU0Lz; Expires=Thu, 08 Mar 2018 04:13:07 GMT; Path=/ \| 2018-03-01 16:13:10 BitMEX WebSocket \| Header line. Upgrade: websocket \| 2018-03-01 16:13:10 BitMEX WebSocket \| Header line. Sec-WebSocket-Accept: pgGpCx244DWjydEOavor06zt1XA= \| 2018-03-01 16:13:10 BitMEX WebSocket \| Header line. Sec-WebSocket-Version: 13 \| 2018-03-01 16:13:10 BitMEX WebSocket \| Header line. WebSocket-Server: uWebSockets \| 2018-03-01 16:13:10 BitMEX WebSocket \| Header line. Strict-Transport-Security: max-age=31536000; includeSubDomains \| 2018-03-01 16:13:10 BitMEX WebSocket \| Header line. \| 2018-03-01 16:13:10 BitMEX WebSocket \| Web socket state is now open. \| 2018-03-01 16:13:10 BitMEX Trading Direct \| Connected to data and trading server. \| 2018-03-01 16:13:10 DTC Client socket (65) \| Initiating close of socket by core. \| 2018-03-01 16:13:10 DTC Client socket (65) \| Shutdown started. Waiting for graceful close. \| 2018-03-01 16:13:10 SC DTC Data with Market Depth \| Disconnected from the server. \| 2018-03-01 16:13:10 SC DTC Data with Market Depth \| Starting real-time market data updates for: XBTUSD-BMEX. ID: 1 \| 2018-03-01 16:13:10 SC DTC Data with Market Depth \| Connecting to the server ds3.sierracharts.com. Port 443 \| 2018-03-01 16:13:10 SC DTC Data with Market Depth \| Requesting security definition data for: XBTUSD-BMEX. ID: 1 \| 2018-03-01 16:13:10 Intraday data recording state for symbol XBTUSD-BMEX is set to download 'Pending'. \| 2018-03-01 16:13:10 DTC Client socket (68) \| Creating socket. \| 2018-03-01 16:13:10 DTC Client socket (68) \| Connecting to IP: 65.182.172.42. \| 2018-03-01 16:13:10 Delaying start of download for XBTUSD-BMEX \| 2018-03-01 16:13:10 BitMEX WebSocket \| WebSocket received OpCode Close. Received status code: 0 \| 2018-03-01 16:13:10 BitMEX Trading Direct \| WebSocket closed. \| 2018-03-01 16:13:10 Connection to the external service has been lost. \| 2018-03-01 16:13:10 BitMEX WebSocket socket (67) \| Socket gracefully closed by remote side. \| 2018-03-01 16:13:10 BitMEX WebSocket socket (67) \| Received socket Close event. \| 2018-03-01 16:13:10 BitMEX WebSocket socket (67) \| Initiating close of socket by core. \| 2018-03-01 16:13:10 BitMEX WebSocket \| Network socket for WebSocket has been closed by remote side. \| 2018-03-01 16:13:10 BitMEX Trading Direct \| WebSocket closed. \| 2018-03-01 16:13:10 BitMEX WebSocket socket (67) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-03-01 16:13:10 BitMEX WebSocket socket (67) \| Closed. \| 2018-03-01 16:13:10 BitMEX Trading Direct \| Disconnected. \| 2018-03-01 16:13:10 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-03-01 16:13:10 DTC Client socket (65) \| Socket gracefully closed by remote side. \| 2018-03-01 16:13:10 DTC Client socket (65) \| Closed. \| 2018-03-01 16:13:10 SC DTC Data with Market Depth \| Connected to server. \| 2018-03-01 16:13:10 SC DTC Data with Market Depth \| Starting socket receive thread. \| 2018-03-01 16:13:10 SC DTC Data with Market Depth \| Sending encoding request to server: Binary VLS \| 2018-03-01 16:13:10 SC DTC Data with Market Depth \| Setting DTC encoding to Binary VLS \| 2018-03-01 16:13:10 SC DTC Data with Market Depth \| Sending logon request message. \| 2018-03-01 16:13:10 SC DTC Data with Market Depth \| Received logon response. \| 2018-03-01 16:13:11 SC DTC Data with Market Depth \| Server Name: SC Realtime Server. \| 2018-03-01 16:13:11 SC DTC Data with Market Depth \| Server protocol version: 8. Client protocol version: 8 \| 2018-03-01 16:13:11 SC DTC Data with Market Depth \| Successfully connected. \| 2018-03-01 16:13:11 SC DTC Data with Market Depth \| Trading is not supported. \| 2018-03-01 16:13:11 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: XBTUSD-BMEX \| 2018-03-01 16:13:11 HD Request # 10 \| Downloading Intraday chart data for XBTUSD-BMEX to the file XBTUSD-BMEX.scid. Service: bitmex \| 2018-03-01 16:13:11 HD Request # 10 \| Download start date-time: 2018-03-01 16:12:59.000 \| 2018-03-01 16:13:11 HD Request # 10 \| Using server: ds4.sierracharts.com port 10149 \| 2018-03-01 16:13:11 Socket (69) \| Creating socket. \| 2018-03-01 16:13:11 Socket (69) \| Connecting to IP: 192.81.56.146. \| 2018-03-01 16:13:11 SC DTC Data with Market Depth \| Received security definition for symbol XBTUSD-BMEX \| 2018-03-01 16:13:11 HD Request # 10 \| Setting DTC encoding to Binary VLS \| 2018-03-01 16:13:11 HD Request # 10 \| Sending historical data logon request message. \| 2018-03-01 16:13:11 HD Request # 10 \| Requesting Intraday data. Start date-time: 2018-03-01 16:12:59. Record interval: 0. Symbol: XBTUSD-BMEX \| 2018-03-01 16:13:12 HD Request # 10 \| Decompressing data. \| 2018-03-01 16:13:12 HD Request # 10 \| Receiving Intraday data for XBTUSD-BMEX starting at 2018-03-01 16:12:59 \| 2018-03-01 16:13:12 HD Request # 10 \| Timestamp of first Intraday data file record written: 2018-03-01 16:13:01 \| 2018-03-01 16:13:12 Socket (69) \| Initiating close of socket by core. \| 2018-03-01 16:13:12 HD Request # 10 \| Historical data for XBTUSD-BMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2018-03-01 16:13:12 Historical data download thread signaled to stop. \| 2018-03-01 16:13:12 Socket (69) \| Shutdown started. Waiting for graceful close. \| 2018-03-01 16:13:12 HD Request # 10 \| Received 88 records from 2018-03-01 16:12:59 to 2018-03-01 16:13:05 (6.0 seconds) and wrote 87 records for XBTUSD-BMEX \| 2018-03-01 16:13:12 HD Request # 10 \| Completion time: 0s \| 2018-03-01 16:13:12 HD Request # 10 \| Intraday data download complete for XBTUSD-BMEX. Unique request ID: 9 \| 2018-03-01 16:13:12 Removed historical data download ID 9 \| 2018-03-01 16:13:12 Socket (69) \| Socket gracefully closed by remote side. \| 2018-03-01 16:13:12 Socket (69) \| Closed. \| 2018-03-01 16:13:12 Chart #2 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:12 Chart #2 has tagged chart #6 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:12 XBTUSD-BMEX [M] 15 Min #6 \| Performing a full recalculation because it has been tagged. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:12 Chart #6 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:12 Chart #6 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:12 XBTUSD-BMEX [M] 3 Min #4 \| Performing a full recalculation because it has been tagged. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:13 BitMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-03-01 16:13:13 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-03-01 16:13:13 BitMEX WebSocket socket (70) \| Creating socket. Using TLS 1.2. \| 2018-03-01 16:13:13 BitMEX WebSocket socket (70) \| Connecting to IP: 54.229.45.10. \| 2018-03-01 16:13:13 BitMEX WebSocket \| Opening WebSocket. \| 2018-03-01 16:13:13 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-03-01 16:13:13 BitMEX WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-03-01 16:13:14 BitMEX WebSocket \| Header line. Date: Thu, 01 Mar 2018 04:13:11 GMT \| 2018-03-01 16:13:14 BitMEX WebSocket \| Header line. Connection: upgrade \| 2018-03-01 16:13:14 BitMEX WebSocket \| Header line. Set-Cookie: AWSALB=XAS16bP8RkVdvXrhkVv6pX3pBfpr2FE3Ro/7nryLE/rA2boT98Eui6+v8gh1d6jYG0ByCVYxXkOB9wXJAmS1jzSQ86beyMlBrj3G/TwqAfaKqlfRIwY6yDoEwozv; Expires=Thu, 08 Mar 2018 04:13:11 GMT; Path=/ \| 2018-03-01 16:13:14 BitMEX WebSocket \| Header line. Upgrade: websocket \| 2018-03-01 16:13:14 BitMEX WebSocket \| Header line. Sec-WebSocket-Accept: nyPrS0EAVVSzcUyXckCkTc7cZpE= \| 2018-03-01 16:13:14 BitMEX WebSocket \| Header line. Sec-WebSocket-Version: 13 \| 2018-03-01 16:13:14 BitMEX WebSocket \| Header line. WebSocket-Server: uWebSockets \| 2018-03-01 16:13:14 BitMEX WebSocket \| Header line. Strict-Transport-Security: max-age=31536000; includeSubDomains \| 2018-03-01 16:13:14 BitMEX WebSocket \| Header line. \| 2018-03-01 16:13:14 BitMEX WebSocket \| Web socket state is now open. \| 2018-03-01 16:13:14 BitMEX Trading Direct \| Connected to data and trading server. \| 2018-03-01 16:13:14 DTC Client socket (68) \| Initiating close of socket by core. \| 2018-03-01 16:13:14 SC DTC Data with Market Depth \| Disconnected from the server. \| 2018-03-01 16:13:14 DTC Client socket (68) \| Shutdown started. Waiting for graceful close. \| 2018-03-01 16:13:14 SC DTC Data with Market Depth \| Starting real-time market data updates for: XBTUSD-BMEX. ID: 1 \| 2018-03-01 16:13:14 SC DTC Data with Market Depth \| Connecting to the server ds4.sierracharts.com. Port 10048 \| 2018-03-01 16:13:14 SC DTC Data with Market Depth \| Requesting security definition data for: XBTUSD-BMEX. ID: 1 \| 2018-03-01 16:13:14 Intraday data recording state for symbol XBTUSD-BMEX is set to download 'Pending'. \| 2018-03-01 16:13:14 DTC Client socket (71) \| Creating socket. \| 2018-03-01 16:13:14 DTC Client socket (71) \| Connecting to IP: 192.81.56.146. \| 2018-03-01 16:13:14 Delaying start of download for XBTUSD-BMEX \| 2018-03-01 16:13:14 BitMEX WebSocket \| WebSocket received OpCode Close. Received status code: 0 \| 2018-03-01 16:13:14 BitMEX Trading Direct \| WebSocket closed. \| 2018-03-01 16:13:14 Connection to the external service has been lost. \| 2018-03-01 16:13:14 BitMEX WebSocket socket (70) \| Socket gracefully closed by remote side. \| 2018-03-01 16:13:14 BitMEX WebSocket socket (70) \| Received socket Close event. \| 2018-03-01 16:13:14 BitMEX WebSocket socket (70) \| Initiating close of socket by core. \| 2018-03-01 16:13:14 BitMEX WebSocket \| Network socket for WebSocket has been closed by remote side. \| 2018-03-01 16:13:14 BitMEX Trading Direct \| WebSocket closed. \| 2018-03-01 16:13:14 BitMEX WebSocket socket (70) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-03-01 16:13:14 BitMEX WebSocket socket (70) \| Closed. \| 2018-03-01 16:13:14 BitMEX Trading Direct \| Disconnected. \| 2018-03-01 16:13:14 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-03-01 16:13:14 DTC Client socket (68) \| Socket gracefully closed by remote side. \| 2018-03-01 16:13:14 DTC Client socket (68) \| Closed. \| 2018-03-01 16:13:14 SC DTC Data with Market Depth \| Connected to server. \| 2018-03-01 16:13:14 SC DTC Data with Market Depth \| Starting socket receive thread. \| 2018-03-01 16:13:14 SC DTC Data with Market Depth \| Sending encoding request to server: Binary VLS \| 2018-03-01 16:13:14 SC DTC Data with Market Depth \| Setting DTC encoding to Binary VLS \| 2018-03-01 16:13:14 SC DTC Data with Market Depth \| Sending logon request message. \| 2018-03-01 16:13:14 SC DTC Data with Market Depth \| Received logon response. \| 2018-03-01 16:13:15 SC DTC Data with Market Depth \| Server Name: SC Realtime Server. \| 2018-03-01 16:13:15 SC DTC Data with Market Depth \| Server protocol version: 8. Client protocol version: 8 \| 2018-03-01 16:13:15 SC DTC Data with Market Depth \| Successfully connected. \| 2018-03-01 16:13:15 SC DTC Data with Market Depth \| Trading is not supported. \| 2018-03-01 16:13:15 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: XBTUSD-BMEX \| 2018-03-01 16:13:15 HD Request # 11 \| Downloading Intraday chart data for XBTUSD-BMEX to the file XBTUSD-BMEX.scid. Service: bitmex \| 2018-03-01 16:13:15 HD Request # 11 \| Download start date-time: 2018-03-01 16:13:05.000 \| 2018-03-01 16:13:15 HD Request # 11 \| Using server: ds3.sierracharts.com port 10150 \| 2018-03-01 16:13:15 Socket (72) \| Creating socket. \| 2018-03-01 16:13:15 Socket (72) \| Connecting to IP: 65.182.172.42. \| 2018-03-01 16:13:15 SC DTC Data with Market Depth \| Received security definition for symbol XBTUSD-BMEX \| 2018-03-01 16:13:15 HD Request # 11 \| Setting DTC encoding to Binary VLS \| 2018-03-01 16:13:15 HD Request # 11 \| Sending historical data logon request message. \| 2018-03-01 16:13:15 HD Request # 11 \| Requesting Intraday data. Start date-time: 2018-03-01 16:13:05. Record interval: 0. Symbol: XBTUSD-BMEX \| 2018-03-01 16:13:15 HD Request # 11 \| Decompressing data. \| 2018-03-01 16:13:16 HD Request # 11 \| Receiving Intraday data for XBTUSD-BMEX starting at 2018-03-01 16:13:05 \| 2018-03-01 16:13:16 HD Request # 11 \| Timestamp of first Intraday data file record written: 2018-03-01 16:13:07 \| 2018-03-01 16:13:16 Socket (72) \| Initiating close of socket by core. \| 2018-03-01 16:13:16 HD Request # 11 \| Historical data for XBTUSD-BMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2018-03-01 16:13:16 Socket (72) \| Shutdown started. Waiting for graceful close. \| 2018-03-01 16:13:16 Historical data download thread signaled to stop. \| 2018-03-01 16:13:16 HD Request # 11 \| Received 8 records from 2018-03-01 16:13:05 to 2018-03-01 16:13:07 (2.0 seconds) and wrote 2 records for XBTUSD-BMEX \| 2018-03-01 16:13:16 HD Request # 11 \| Completion time: 1s \| 2018-03-01 16:13:16 HD Request # 11 \| Intraday data download complete for XBTUSD-BMEX. Unique request ID: 10 \| 2018-03-01 16:13:16 Removed historical data download ID 10 \| 2018-03-01 16:13:16 Chart #6 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:16 Socket (72) \| Socket gracefully closed by remote side. \| 2018-03-01 16:13:16 Socket (72) \| Closed. \| 2018-03-01 16:13:16 XBTUSD-BMEX [M] 3 Min #4 \| Performing a full recalculation because it has been tagged. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:16 Chart #2 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:16 Chart #2 has tagged chart #6 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:16 XBTUSD-BMEX [M] 15 Min #6 \| Performing a full recalculation because it has been tagged. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:16 Chart #6 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:16 XBTUSD-BMEX [M] 3 Min #4 \| Performing a full recalculation because it has been tagged. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:17 BitMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-03-01 16:13:17 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-03-01 16:13:17 BitMEX WebSocket socket (73) \| Creating socket. Using TLS 1.2. \| 2018-03-01 16:13:17 BitMEX WebSocket socket (73) \| Connecting to IP: 54.229.45.10. \| 2018-03-01 16:13:17 BitMEX WebSocket \| Opening WebSocket. \| 2018-03-01 16:13:17 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-03-01 16:13:17 BitMEX WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-03-01 16:13:18 BitMEX WebSocket \| Header line. Date: Thu, 01 Mar 2018 04:13:15 GMT \| 2018-03-01 16:13:18 BitMEX WebSocket \| Header line. Connection: upgrade \| 2018-03-01 16:13:18 BitMEX WebSocket \| Header line. Set-Cookie: AWSALB=05+7PI5+BYTI7p54dKEvGvx5l4NaQX59sxIrVJNLK1qZ+QOfyrIaRg8cM9CWqSZVCIJUQ/xarN0cycY0pn53B/GAHV9ny+rSN64z2FWw9Xhuo0qsnufazN22XYhJ; Expires=Thu, 08 Mar 2018 04:13:15 GMT; Path=/ \| 2018-03-01 16:13:18 BitMEX WebSocket \| Header line. Upgrade: websocket \| 2018-03-01 16:13:18 BitMEX WebSocket \| Header line. Sec-WebSocket-Accept: mbFPklaWJSWyBEW3x+oVNVqwpuE= \| 2018-03-01 16:13:18 BitMEX WebSocket \| Header line. Sec-WebSocket-Version: 13 \| 2018-03-01 16:13:18 BitMEX WebSocket \| Header line. WebSocket-Server: uWebSockets \| 2018-03-01 16:13:18 BitMEX WebSocket \| Header line. Strict-Transport-Security: max-age=31536000; includeSubDomains \| 2018-03-01 16:13:18 BitMEX WebSocket \| Header line. \| 2018-03-01 16:13:18 BitMEX WebSocket \| Web socket state is now open. \| 2018-03-01 16:13:18 BitMEX Trading Direct \| Connected to data and trading server. \| 2018-03-01 16:13:18 DTC Client socket (71) \| Initiating close of socket by core. \| 2018-03-01 16:13:18 DTC Client socket (71) \| Shutdown started. Waiting for graceful close. \| 2018-03-01 16:13:18 SC DTC Data with Market Depth \| Disconnected from the server. \| 2018-03-01 16:13:18 SC DTC Data with Market Depth \| Starting real-time market data updates for: XBTUSD-BMEX. ID: 1 \| 2018-03-01 16:13:18 SC DTC Data with Market Depth \| Connecting to the server ds3.sierracharts.com. Port 443 \| 2018-03-01 16:13:18 SC DTC Data with Market Depth \| Requesting security definition data for: XBTUSD-BMEX. ID: 1 \| 2018-03-01 16:13:18 Intraday data recording state for symbol XBTUSD-BMEX is set to download 'Pending'. \| 2018-03-01 16:13:18 DTC Client socket (74) \| Creating socket. \| 2018-03-01 16:13:18 DTC Client socket (74) \| Connecting to IP: 65.182.172.42. \| 2018-03-01 16:13:18 Delaying start of download for XBTUSD-BMEX \| 2018-03-01 16:13:18 BitMEX WebSocket \| WebSocket received OpCode Close. Received status code: 0 \| 2018-03-01 16:13:18 BitMEX Trading Direct \| WebSocket closed. \| 2018-03-01 16:13:18 Connection to the external service has been lost. \| 2018-03-01 16:13:18 BitMEX WebSocket socket (73) \| Socket gracefully closed by remote side. \| 2018-03-01 16:13:18 BitMEX WebSocket socket (73) \| Received socket Close event. \| 2018-03-01 16:13:18 BitMEX WebSocket socket (73) \| Initiating close of socket by core. \| 2018-03-01 16:13:18 BitMEX WebSocket \| Network socket for WebSocket has been closed by remote side. \| 2018-03-01 16:13:18 BitMEX Trading Direct \| WebSocket closed. \| 2018-03-01 16:13:18 BitMEX WebSocket socket (73) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-03-01 16:13:18 BitMEX WebSocket socket (73) \| Closed. \| 2018-03-01 16:13:18 BitMEX Trading Direct \| Disconnected. \| 2018-03-01 16:13:18 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-03-01 16:13:18 DTC Client socket (71) \| Socket gracefully closed by remote side. \| 2018-03-01 16:13:18 DTC Client socket (71) \| Closed. \| 2018-03-01 16:13:18 SC DTC Data with Market Depth \| Connected to server. \| 2018-03-01 16:13:18 SC DTC Data with Market Depth \| Starting socket receive thread. \| 2018-03-01 16:13:18 SC DTC Data with Market Depth \| Sending encoding request to server: Binary VLS \| 2018-03-01 16:13:18 SC DTC Data with Market Depth \| Setting DTC encoding to Binary VLS \| 2018-03-01 16:13:18 SC DTC Data with Market Depth \| Sending logon request message. \| 2018-03-01 16:13:18 SC DTC Data with Market Depth \| Received logon response. \| 2018-03-01 16:13:19 SC DTC Data with Market Depth \| Server Name: SC Realtime Server. \| 2018-03-01 16:13:19 SC DTC Data with Market Depth \| Server protocol version: 8. Client protocol version: 8 \| 2018-03-01 16:13:19 SC DTC Data with Market Depth \| Successfully connected. \| 2018-03-01 16:13:19 SC DTC Data with Market Depth \| Trading is not supported. \| 2018-03-01 16:13:19 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: XBTUSD-BMEX \| 2018-03-01 16:13:19 HD Request # 12 \| Downloading Intraday chart data for XBTUSD-BMEX to the file XBTUSD-BMEX.scid. Service: bitmex \| 2018-03-01 16:13:19 HD Request # 12 \| Download start date-time: 2018-03-01 16:13:07.000 \| 2018-03-01 16:13:19 HD Request # 12 \| Using server: ds4.sierracharts.com port 10149 \| 2018-03-01 16:13:19 Socket (75) \| Creating socket. \| 2018-03-01 16:13:19 Socket (75) \| Connecting to IP: 192.81.56.146. \| 2018-03-01 16:13:19 SC DTC Data with Market Depth \| Received security definition for symbol XBTUSD-BMEX \| 2018-03-01 16:13:19 File >> Disconnect selected. \| 2018-03-01 16:13:19 DTC Client socket (74) \| Initiating close of socket by core. \| 2018-03-01 16:13:19 DTC Client socket (74) \| Shutdown started. Waiting for graceful close. \| 2018-03-01 16:13:19 SC DTC Data with Market Depth \| Disconnected from the server. \| 2018-03-01 16:13:19 BitMEX Trading Direct \| Disconnected. \| 2018-03-01 16:13:19 HD Request # 12 \| Setting DTC encoding to Binary VLS \| 2018-03-01 16:13:19 HD Request # 12 \| Sending historical data logon request message. \| 2018-03-01 16:13:19 DTC Client socket (74) \| Socket gracefully closed by remote side. \| 2018-03-01 16:13:20 DTC Client socket (74) \| Closed. \| 2018-03-01 16:13:20 HD Request # 12 \| Requesting Intraday data. Start date-time: 2018-03-01 16:13:07. Record interval: 0. Symbol: XBTUSD-BMEX \| 2018-03-01 16:13:20 HD Request # 12 \| Decompressing data. \| 2018-03-01 16:13:20 HD Request # 12 \| Receiving Intraday data for XBTUSD-BMEX starting at 2018-03-01 16:13:07 \| 2018-03-01 16:13:20 HD Request # 12 \| Timestamp of first Intraday data file record written: 2018-03-01 16:13:07 \| 2018-03-01 16:13:20 Socket (75) \| Initiating close of socket by core. \| 2018-03-01 16:13:20 HD Request # 12 \| Historical data for XBTUSD-BMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2018-03-01 16:13:20 Historical data download thread signaled to stop. \| 2018-03-01 16:13:20 Socket (75) \| Shutdown started. Waiting for graceful close. \| 2018-03-01 16:13:20 HD Request # 12 \| Received 52 records from 2018-03-01 16:13:07 to 2018-03-01 16:13:15 (8.0 seconds) and wrote 50 records for XBTUSD-BMEX \| 2018-03-01 16:13:20 HD Request # 12 \| Completion time: 0s \| 2018-03-01 16:13:20 HD Request # 12 \| Intraday data download complete for XBTUSD-BMEX. Unique request ID: 11 \| 2018-03-01 16:13:20 Removed historical data download ID 11 \| 2018-03-01 16:13:20 Socket (75) \| Socket gracefully closed by remote side. \| 2018-03-01 16:13:20 Socket (75) \| Closed. \| 2018-03-01 16:13:20 Chart #2 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:20 Chart #2 has tagged chart #6 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:20 XBTUSD-BMEX [M] 15 Min #6 \| Performing a full recalculation because it has been tagged. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:20 Chart #6 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:20 Chart #6 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:20 XBTUSD-BMEX [M] 3 Min #4 \| Performing a full recalculation because it has been tagged. Chartbook: EmaFibcut.Cht \| 2018-03-01 16:13:21

[2018-03-01 05:12:28] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have asked BitMEX about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-03-01 05:49:05] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
BitMEX is asking us for your BitMEX username or account number. You can communicate that to us through an Account Support Ticket here: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-03-01 16:47:35] #9 [Go To First Post]
User789204 - Posts: 15
It lasts from yesterday at 14 UTC, I just closed laptop (with sierra running) and go home. being at home i've opened laptop (sierra was running) and connection began to fail.

[2018-03-01 19:23:50] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
OK we did contact BitMEX about this and they did acknowledge the information we gave them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-03-02 08:19:58] #11 [Go To First Post]
User789204 - Posts: 15
Hello, can you give any workaround? 2 days with no func

[2018-03-02 08:41:13] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize for this. We have sent a reminder to BitMEX about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-03-02 09:39:53] #13 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What we want you to do is select File >> Disconnect to prevent further connections for at least the next couple of hours. BitMEX is saying there are too many failed connections which is resulting in a ban. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-03-02 09:44:14] #14 [Go To First Post]
User789204 - Posts: 15
Ok, but i actually disconnected for most time.

[2018-03-02 18:07:39] #15 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
OK we are still communicating with BitMEX about this to see how they can help with it. Your case is the only one with this problem: BitMEX WebSocket \| WebSocket received OpCode Close. Received status code: 0 \| 2018-03-01 16:13:06 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-03-04 11:58:06] #16 [Go To First Post]
User789204 - Posts: 15
can't use Sierra for 4 days.

[2018-03-04 21:10:23] #17 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are adding an additional two weeks of usage time to your account because of the inability to use BitMEX but there is really nothing more we can do from our side. If in the end you just cannot connect, we can give you a refund. There really is not anything further we can do. We have already followed up with BitMEX about this but no response. We really do not know why their server is closing the connection in your case. We do not have any other reports of a problem like this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-04 21:10:51

[2018-03-05 04:41:43] #18 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will contact BitMEX about this again. Could you please try to connect again with File >> Connect to Data Feed and provide us the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-05 04:42:07

[2018-03-05 05:54:10] #19 [Go To First Post]
User789204 - Posts: 15
Software version: 1705 \| 2018-03-05 17:53:21 Usage end date: 2018-04-14 \| 2018-03-05 17:53:21 Enabled for: Advanced Features. \| 2018-03-05 17:53:21 Enabled for: Sierra Chart Historical Data Service. \| 2018-03-05 17:53:21 Allow Support for Sierra Chart Data Feeds is enabled. \| 2018-03-05 17:53:21 Current selected Data/Trading service: BitMEX Trading Direct \| 2018-03-05 17:53:21 Chart Update Interval: 500 \| 2018-03-05 17:53:21 Time Zone: +12:00:00 (UTC+12) \| 2018-03-05 17:53:21 2018-03-05 17:53:21 Local computer time \| 2018-03-05 17:53:21 2018-03-05 05:53:21 Local computer time in UTC \| 2018-03-05 17:53:21 2018-03-05 17:53:21 Local computer time in SC Time Zone \| 2018-03-05 17:53:21 2018-03-04 22:12:09 Server time in UTC \| 2018-03-05 17:53:21 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2018-03-05 17:53:21 Program path: C:\SierraChart\ \| 2018-03-05 17:53:21 Data Files path: C:\SierraChart\Data\ \| 2018-03-05 17:53:21 OS Version Number: 6.2 \| 2018-03-05 17:53:21 Locale Setting: C \| 2018-03-05 17:53:21 BitMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-03-05 17:53:27 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-03-05 17:53:27 BitMEX WebSocket socket (3024) \| Creating socket. Using TLS 1.2. \| 2018-03-05 17:53:27 BitMEX WebSocket socket (3024) \| Connecting to IP: 52.19.47.216. \| 2018-03-05 17:53:27 BitMEX WebSocket \| Opening WebSocket. \| 2018-03-05 17:53:27 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-03-05 17:53:27 BitMEX WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-03-05 17:53:28 BitMEX WebSocket \| Header line. Date: Mon, 05 Mar 2018 05:53:25 GMT \| 2018-03-05 17:53:28 BitMEX WebSocket \| Header line. Connection: upgrade \| 2018-03-05 17:53:28 BitMEX WebSocket \| Header line. Set-Cookie: AWSALB=+JVL4SMdTEqdg4AohMvVGpl91U3ttw8LsKLslrvFGDJnT8D2UcXx8A8g8v/u0Bxu2oaFWhDB4Yj68fVLXuzP9Ow+zBZxT8QQG4sxERm6Jar7fCCCvFacMPs+6SU8; Expires=Mon, 12 Mar 2018 05:53:25 GMT; Path=/ \| 2018-03-05 17:53:28 BitMEX WebSocket \| Header line. Upgrade: websocket \| 2018-03-05 17:53:28 BitMEX WebSocket \| Header line. Sec-WebSocket-Accept: lziBBX1DM8InHmQE+R7aX3cmVn0= \| 2018-03-05 17:53:28 BitMEX WebSocket \| Header line. Sec-WebSocket-Version: 13 \| 2018-03-05 17:53:28 BitMEX WebSocket \| Header line. WebSocket-Server: uWebSockets \| 2018-03-05 17:53:28 BitMEX WebSocket \| Header line. Strict-Transport-Security: max-age=31536000; includeSubDomains \| 2018-03-05 17:53:28 BitMEX WebSocket \| Header line. \| 2018-03-05 17:53:28 BitMEX WebSocket \| Web socket state is now open. \| 2018-03-05 17:53:28 BitMEX Trading Direct \| Connected to data and trading server. \| 2018-03-05 17:53:28 SC DTC Data with Market Depth \| Starting real-time market data updates for: XBTUSD-BMEX. ID: 1 \| 2018-03-05 17:53:28 SC DTC Data with Market Depth \| Connecting to the server ds4.sierracharts.com. Port 443 \| 2018-03-05 17:53:28 SC DTC Data with Market Depth \| Requesting security definition data for: XBTUSD-BMEX. ID: 1 \| 2018-03-05 17:53:28 Intraday data recording state for symbol XBTUSD-BMEX is set to download 'Pending'. \| 2018-03-05 17:53:28 DTC Client socket (3025) \| Creating socket. \| 2018-03-05 17:53:28 DTC Client socket (3025) \| Connecting to IP: 192.81.56.146. \| 2018-03-05 17:53:28 Delaying start of download for XBTUSD-BMEX \| 2018-03-05 17:53:28 BitMEX WebSocket socket (3024) \| Socket gracefully closed by remote side. \| 2018-03-05 17:53:28 BitMEX WebSocket socket (3024) \| Received socket Close event. \| 2018-03-05 17:53:28 BitMEX WebSocket \| WebSocket received OpCode Close. Received status code: 0 \| 2018-03-05 17:53:28 BitMEX Trading Direct \| WebSocket closed. \| 2018-03-05 17:53:28 Connection to the external service has been lost. \| 2018-03-05 17:53:28 BitMEX WebSocket socket (3024) \| Initiating close of socket by core. \| 2018-03-05 17:53:28 BitMEX WebSocket \| Network socket for WebSocket has been closed by remote side. \| 2018-03-05 17:53:28 BitMEX WebSocket socket (3024) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-03-05 17:53:28 BitMEX Trading Direct \| WebSocket closed. \| 2018-03-05 17:53:28 BitMEX WebSocket socket (3024) \| Closed. \| 2018-03-05 17:53:28 DTC Client socket (3025) \| Initiating close of socket by core. \| 2018-03-05 17:53:28 SC DTC Data with Market Depth \| Disconnected from the server. \| 2018-03-05 17:53:28 DTC Client socket (3025) \| Closed. \| 2018-03-05 17:53:28 BitMEX Trading Direct \| Disconnected. \| 2018-03-05 17:53:28 HD Request # 58 \| Downloading Intraday chart data for XBTUSD-BMEX to the file XBTUSD-BMEX.scid. Service: bitmex \| 2018-03-05 17:53:29 HD Request # 58 \| Download start date-time: 2018-03-05 17:16:21.000 \| 2018-03-05 17:53:29 HD Request # 58 \| Using server: ds4.sierracharts.com port 10149 \| 2018-03-05 17:53:29 Socket (3026) \| Creating socket. \| 2018-03-05 17:53:29 Socket (3026) \| Connecting to IP: 192.81.56.146. \| 2018-03-05 17:53:29 HD Request # 58 \| Setting DTC encoding to Binary VLS \| 2018-03-05 17:53:29 HD Request # 58 \| Sending historical data logon request message. \| 2018-03-05 17:53:29 HD Request # 58 \| Requesting Intraday data. Start date-time: 2018-03-05 17:16:21. Record interval: 1. Symbol: XBTUSD-BMEX \| 2018-03-05 17:53:30 HD Request # 58 \| Decompressing data. \| 2018-03-05 17:53:30 HD Request # 58 \| Receiving Intraday data for XBTUSD-BMEX starting at 2018-03-05 17:16:21 \| 2018-03-05 17:53:30 HD Request # 58 \| Timestamp of first Intraday data file record written: 2018-03-05 17:16:21 \| 2018-03-05 17:53:30 Socket (3026) \| Initiating close of socket by core. \| 2018-03-05 17:53:30 HD Request # 58 \| Historical data for XBTUSD-BMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2018-03-05 17:53:30 Socket (3026) \| Shutdown started. Waiting for graceful close. \| 2018-03-05 17:53:30 Historical data download thread signaled to stop. \| 2018-03-05 17:53:30 HD Request # 58 \| Received 1495 records from 2018-03-05 17:16:21 to 2018-03-05 17:53:18 (37.0 minutes) and wrote 1495 records for XBTUSD-BMEX \| 2018-03-05 17:53:30 HD Request # 58 \| Completion time: 2s \| 2018-03-05 17:53:30 HD Request # 58 \| Intraday data download complete for XBTUSD-BMEX. Unique request ID: 57 \| 2018-03-05 17:53:30 Removed historical data download ID 57 \| 2018-03-05 17:53:30 Socket (3026) \| Socket gracefully closed by remote side. \| 2018-03-05 17:53:31 Socket (3026) \| Closed. \| 2018-03-05 17:53:31 Chart #2 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-05 17:53:31 Chart #2 has tagged chart #6 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-05 17:53:31 XBTUSD-BMEX [M] 3 Min #4 \| Performing a full recalculation because it has been tagged. Chartbook: EmaFibcut.Cht \| 2018-03-05 17:53:31 XBTUSD-BMEX [M] 15 Min #6 \| Performing a full recalculation because it has been tagged. Chartbook: EmaFibcut.Cht \| 2018-03-05 17:53:31 Chart #6 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-05 17:53:31 Chart #6 has tagged chart #4 for full recalculation. Chartbook: EmaFibcut.Cht \| 2018-03-05 17:53:31 XBTUSD-BMEX [M] 3 Min #4 \| Performing a full recalculation because it has been tagged. Chartbook: EmaFibcut.Cht \| 2018-03-05 17:53:31

[2018-03-06 00:09:28] #20 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will have a solution for you. We will have you use the old connection model to BitMEX. Just give us a few hours to restore that documentation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-06 02:36:51

[2018-03-06 01:04:50] #21 [Go To First Post]
User789204 - Posts: 15
Connection to Bitmex Live is OK, and i use it right now!

[2018-03-06 02:38:01] #22 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Good. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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