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Date/Time: Fri, 26 Apr 2024 18:14:31 +0000



can not access intraday etf data

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[2018-02-21 22:20:07]
User970210 - Posts: 83
Hi,
I have subscripted SC real time datafeed besides my trading account/datafeed with gaincapital. But I can not access intraday etf data, like HYG. please advice. thanks
[2018-02-23 00:13:40]
Sierra Chart Engineering - Posts: 104368
You need to use the Sierra Chart Historical Data Service for this data:
Sierra Chart Historical Data Service

We assume you do not need real-time data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-03-27 21:46:47]
User970210 - Posts: 83
Hi,
after reviewed your answer I am still not able to get HYG symbol real time data without switching away from my trading account at gain capital/OEC to SC data/all service. do I have to create new symbol under global symbol setting? how do I do that? thanks
[2018-03-28 01:40:00]
Sierra Chart Engineering - Posts: 104368
Either activate the US Equities exchange here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures

Or install another instance of Sierra Chart as explained here:
Using Multiple Data and Trading Services at the Same Time

In either case you do not need to enter any new symbol settings.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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