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Date/Time: Sun, 28 Apr 2024 12:47:49 +0000



Symbol limitation

View Count: 659

[2018-02-20 08:31:09]
User713273 - Posts: 409
I have 988 symbols/charts open. I have 2 connections plus over 1000 symbols purchased thru SC. I continue to get this error.

SC Data - All Services | Starting real-time market data updates for: ADVM. ID: 557 | 2018-02-20 00:27:32
SC Data - All Services | Requesting security definition data for: ADVM. ID: 557 | 2018-02-20 00:27:32
Intraday data recording state for symbol ADVM-STK-SMART is set to download 'Pending'. | 2018-02-20 00:27:32
Delaying start of download for ADVM-STK-SMART | 2018-02-20 00:27:32
Symbol Error - ADVM-STK-SMART is unknown, unavailable, or improperly formatted. Over symbol limit. Limit is 500 symbols. | 2018-02-20 00:27:32
SC Data - All Services | Received security definition for symbol ADVM-STK-SMART | 2018-02-20 00:27:32
HD Request # 821 | Downloading Intraday chart data for ADVM-STK-SMART to the file ADVM-STK-SMART.scid. Service: equities.us | 2018-02-20 00:27:33
Compressing file: C:\SierraChart\Data\ADVM-STK-SMART.scid. This may take a while. | 2018-02-20 00:27:33
HD Request # 821 | Download start date-time: 2018-02-18 00:27:33.000 | 2018-02-20 00:27:33
HD Request # 821 | Using server: ds7.sierracharts.com port 80 | 2018-02-20 00:27:33
Socket (1602) | Creating socket. | 2018-02-20 00:27:33
Socket (1602) | Connecting to IP: 8.18.161.133. | 2018-02-20 00:27:33
HD Request # 821 | Setting DTC encoding to Binary VLS | 2018-02-20 00:27:33
HD Request # 821 | Sending historical data logon request message. | 2018-02-20 00:27:33
HD Request # 821 | Requesting Intraday data. Start date-time: 2018-02-18 00:27:33. Record interval: 1. Symbol: ADVM | 2018-02-20 00:27:33
HD Request # 821 | Decompressing data. | 2018-02-20 00:27:33
HD Request # 821 | Receiving Intraday data for ADVM-STK-SMART starting at 2018-02-16 06:30:00 | 2018-02-20 00:27:33
HD Request # 821 | Timestamp of first Intraday data file record written: 2018-02-16 06:30:00 | 2018-02-20 00:27:33
Socket (1602) | Initiating close of socket by core. | 2018-02-20 00:27:33
Socket (1602) | Shutdown started. Waiting for graceful close. | 2018-02-20 00:27:33
Historical data download thread signaled to stop. | 2018-02-20 00:27:33
HD Request # 821 | Received 2543 records from 2018-02-16 06:30:00 to 2018-02-16 13:28:58 (7.0 hours) and wrote 2543 records for ADVM-STK-SMART | 2018-02-20 00:27:33
HD Request # 821 | Completion time: 0s | 2018-02-20 00:27:33
HD Request # 821 | Intraday data download complete for ADVM-STK-SMART. Unique request ID: 820 | 2018-02-20 00:27:33
Removed historical data download ID 820 | 2018-02-20 00:27:33
Real-time Intraday chart data file updates started for ADVM-STK-SMART | 2018-02-20 00:27:33
Opened cached Intraday file: C:\SierraChart\Data\ADVM-STK-SMART.scid | 2018-02-20 00:27:33
Intraday chart data file opened for ADVM-STK-SMART | 2018-02-20 00:27:33
[2018-02-20 17:43:52]
Sierra Chart Engineering - Posts: 104368

Symbol Error - ADVM-STK-SMART is unknown, unavailable, or improperly formatted. Over symbol limit. Limit is 500 symbols. | 2018-02-20 00:27:32
This indicates on the particular real-time connection you are using with a particular instance of Sierra Chart, you have gone over the 500 symbol limit.

You have two connections with 500 symbols each.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-02-20 17:44:19

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