Support Board
Date/Time: Fri, 31 Oct 2025 06:17:52 +0000
1703 Error - Base Graph EndingDateTime Array is unallocated
View Count: 1356
| [2018-02-17 22:22:19] |
| Merlin - Posts: 83 |
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"Chart #3 | Base Graph EndingDateTime: Array is unallocated. | 2018-02-17 17:01:33 *" After upgrading to 1703, I'm seeing Message Log errors like this for 3 charts in my chartbook. These charts are the only ones that use the Study/Price Overlay study, which might be a clue. Aside from the error messages, the charts appear to be functioning correctly. Let me know if you need more information. Date Time Of Last Edit: 2018-02-17 22:22:34
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| [2018-02-19 00:45:32] |
| User839162 - Posts: 87 |
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I'm getting this error as well. I narrowed it down and can confirm it's the "Round Study Subgraph to Tick Size" study that's causing the error on my charts. Are you by chance using that study?
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| [2018-02-19 02:21:43] |
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We just need to get a Chartbook where this is occurring and then we will test it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-19 02:21:52
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| [2018-02-19 02:31:45] |
| User839162 - Posts: 87 |
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Here is mine.
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Attachment Deleted. Private File |
| [2018-02-20 01:29:52] |
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This is now resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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