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Date/Time: Sun, 19 May 2024 18:37:02 +0000



Windows 10 Installation

View Count: 891

[2018-02-17 20:53:29]
User931255 - Posts: 3
I signed up for the free trial, downloaded and have tried to install Sierra Chart 4 times now after rebooting, simply hangs
Attachment Deleted.
imagesierrainstall.PNG / V - Attached On 2018-02-17 20:52:25 UTC - Size: 23.79 KB - 332 views
[2018-02-17 23:14:23]
Sierra Chart Engineering - Posts: 104368
So the installer itself is freezing?

We have never heard of this before. If so, this is going to be an operating system level issue. Try disabling any security software you are running on your computer, during the installation.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-02-17 23:41:45]
User931255 - Posts: 3
Disabled Norton Antivirus, installer still hangs. I've attached the log file
Private File
[2018-02-18 00:04:08]
User931255 - Posts: 3
I finally got the software installed, thanks 😉

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