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Date/Time: Sun, 19 May 2024 08:47:39 +0000



ES.20180300.CME_Eq with CTS saying symbol unknown

View Count: 581

[2018-02-12 14:39:42]
chili - Posts: 14
I am getting an error message this morning saying the symbol is unknown for ES.20180300.CME_Eq (my data feed is through CTS)?
[2018-02-12 16:15:15]
Sierra Chart Engineering - Posts: 104368
We have requested your Message Log and we will see what the issue is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-02-12 16:24:08]
chili - Posts: 14
Seems to be working again now, not sure what happened.
[2018-02-12 17:06:02]
Sierra Chart Engineering - Posts: 104368
OK good.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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