Support Board
Date/Time: Fri, 31 Oct 2025 00:23:42 +0000
Data issue - some stocks are not updating
View Count: 775
| [2018-02-08 14:34:01] |
| Kinobe - Posts: 86 |
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can u fix that as soon as possible, please!
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| [2018-02-08 14:48:01] |
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Checking. Give us one of the symbols.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-08 15:00:50] |
| Kinobe - Posts: 86 |
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ok had to restart all, and it s updating as normal. thanks |
| [2018-02-08 15:06:43] |
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Ok. We saw no problem from our side but if you know what was one of the symbols, we will check it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-08 15:07:03
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| [2018-02-09 07:03:37] |
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We found the problem. Now fixed. Was due a major performance improvement made with relaying realtime data to lower lantency.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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