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Date/Time: Sat, 27 Apr 2024 11:12:39 +0000



Disconnecting from data service + lag during fast market

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[2018-02-05 20:14:31]
jackbravo - Posts: 65
Hello,
My SC has been disconnecting repeatedly during the trading day when the market is moving quickly ( like today). Also, I've been noticing a lot of lag at the open when volume is high.

Thanks.
[2018-02-05 20:22:41]
Sierra Chart Engineering - Posts: 104368
This is going to be a problem with the data feed being used. We cannot help with this at all.

Use the Sierra Chart Exchange Data Feed instead:
Sierra Chart Exchange Data Feed

In regards to the lag, refer to help topic 4:
Http://www.sierrachart.com/index.php?page=doc/helpdetails4.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-02-05 20:23:09

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