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Date/Time: Sun, 28 Apr 2024 06:10:37 +0000



SC Data All Services

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[2018-02-02 15:40:49]
User92991 - Posts: 8
Hello, I need help with some issue. When i´m sending order to market, SierraChart immediately switch to sim-mode. I have paid real-time data.

Thank you

Yours sincerely Martin
[2018-02-02 17:41:03]
Sierra Chart Engineering - Posts: 104368
You need to connect Sierra Chart your trading service, follow the instructions here:
Sierra Chart Exchange Data Feed: Integration with Trading Services
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-02-04 18:33:32]
User92991 - Posts: 8
Hello, what agreements should I sign? Do I have to sign the NYSE PROFESSIONAL SUBCRIBER AGREEMENT, even though I'm not professional?
[2018-02-04 20:59:41]
Sierra Chart Engineering - Posts: 104368
You are all set with agreements. Nothing more you need to do with agreements.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-02-13 19:02:49]
User92991 - Posts: 8
Hello,

I need to solve some issue and im hopeless. I have activated Real-Time Data accout at Interactive Brokers. Everything works fine, but when i give in Sierra Chart command to trade it wont send it to TWS, but Sierra immediately switch to Sim mode. When i switch in Data/Trade Service Settings to Interactive Brokers, Sierra Chart send trade command to TWS.

Yours sincerely
Martin.
[2018-02-13 19:29:10]
Sierra Chart Engineering - Posts: 104368
You do need to set Global Settings >> Data/Trade Service Settings >> Service to Interactive Brokers.

You will still receive the data from the Sierra Chart Exchange Data Feed. This is all explained in detail here:

Sierra Chart Exchange Data Feed: Integration with Trading Services
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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