Support Board
Date/Time: Sat, 10 May 2025 02:06:25 +0000
looking for a help since hours
View Count: 1605
| [2013-09-24 15:17:44] |
| User10739 - Posts: 18 |
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i did a payment via my credit card i bought 2 months seirra chart for 88.20 $ 5 packages for a reasone which i dont know my account doesnt work keep saying your current servise package doens not suport this function please purchase to upgrade your package all my concern is market profile is there any missed step please adivse in case this isthe wrong place to say my problem in you are kindly requested to refer regards |
| [2013-09-24 16:14:53] |
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We see that you have the Ajax Forex service selected. We have to contact Ajax Forex about that for you in order for you to use that particular data feed. However, for an alternative data feed follow the instructions here: https://www.sierrachart.com/index.php?l=doc/SCRealTimeFOREX.php Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-24 16:53:44] |
| User10739 - Posts: 18 |
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please i need your e-mail |
| [2013-09-24 17:06:37] |
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support @ sierrachart.com Go to Global Settings >> Data/Trade Service Settings. In the Service list box at the top, set the service to SC Forex Data (FXCM). After this press OK and then select File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-24 17:15:12] |
| User10739 - Posts: 18 |
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now its working but may i know the diffrence between them ..specially i need ajax data |
| [2013-09-24 20:46:49] |
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The FXCM data feed does not include market depth. We have contacted Ajax Financial letting them know you wish to use their data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-24 22:43:18] |
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To use the Ajax Forex data feed, please contact sales@ajaxfinancial.com.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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