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Date/Time: Wed, 08 May 2024 23:53:14 +0000



errors installing new version

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[2018-01-26 15:36:48]
User762993 - Posts: 2
I ran the installation for the new version but it ended with errors. Do I need to make corrections?
I sent the log. Thank you
Date Time Of Last Edit: 2018-01-26 18:49:34
[2018-01-26 18:52:18]
Sierra Chart Engineering - Posts: 104368
Based on the errors that we see, it appears as though that Sierra Chart is running during the process of updating it. Is that the case?

Follow the instructions here to update:
Software Download: Fast Update

And make sure Sierra Chart is not running at the time the installer begins to run.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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