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Date/Time: Wed, 08 May 2024 05:23:14 +0000



Importing Chartbooks - Switches Timeframes

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[2018-01-26 14:59:51]
User153269 - Posts: 7
Hello,

I've recently had an error where when I import my updated chartbooks every morning on one machine three of the charts within the chartbooks originally set to Flex Renko bars switch to 4 minute bars. Could you please advise on how to avoid this? It is rather frustrating to manually switch the charts back every morning.

Regards
Date Time Of Last Edit: 2019-01-17 00:16:21
[2018-01-26 18:45:58]
Sierra Chart Engineering - Posts: 104368
You need to update both copies of Sierra Chart to the current version:
Software Download: Fast Update

At least one copy must be an older version of Sierra Chart and there is some small compatibility issue between the two instances in regards to this particular bar period type. Make sure both copies of Sierra Chart are up-to-date.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-26 18:46:19

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