Login Page - Create Account

Support Board


Date/Time: Sun, 17 Feb 2019 23:35:49 +0000



Dax future market data costs

Support Request:
[2018-01-25 18:31:46]
spfcbrasil - Posts: 6
Hi, I am a new sierra chart subscriber ( first month using the platform ).

I need to have volume profile and Eurex market data only in sierra chart. I just need the information for DAX futures ( volume, market depth ) and I am using sierra chart only for charts , I do make my orders in another plataform ( forex broker ).

So, I ´m paying :

$ 33 for service package 5
$ 21 for EUREX exchange fee
$ 25 for Real time data connections.

$ 79 total


So, my question is :

Do I have to pay these $ 25 for real time data connection ?
I dont understand what is this real time data connection. I thought the $ 21 for EUREX was enough to get the market data.

Thanks and sorry for my not soo good english.
[2018-01-25 18:58:17]
Sierra Chart Engineering - Posts: 69001
Yes you do have to pay all of these costs. There is no way around this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

To post a message in this thread, you need to login with your Sierra Chart account:

Login


Login Page - Create Account