Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 07:30:59 +0000



Data disconnecting/reloading

View Count: 630

[2018-01-22 17:02:53]
User240655 - Posts: 26
Hello,

I've got a "historical data reloading" message a couple of times today.
I was live adn SC suddenly stopped reacting, the message came up, the datafeed disconnected and data was reloading.

Can I ask what was causing the problem?

Thank you.
[2018-01-22 19:23:42]
Sierra Chart Engineering - Posts: 104368
Refer to:
CQG Trading Platform Service: Frequent Server Disconnections when Using CQG
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account