Support Board
Date/Time: Sun, 11 May 2025 03:46:26 +0000
Data disconnecting/reloading
View Count: 731
| [2018-01-22 17:02:53] |
| User240655 - Posts: 26 |
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Hello, I've got a "historical data reloading" message a couple of times today. I was live adn SC suddenly stopped reacting, the message came up, the datafeed disconnected and data was reloading. Can I ask what was causing the problem? Thank you. |
| [2018-01-22 19:23:42] |
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Refer to: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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