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Date/Time: Thu, 26 May 2022 03:55:40 +0000



computer problems

View Count: 938

[2013-09-22 22:16:44]
irvolsen - Posts: 12
Hi

Completed requested down load and PC configuration. Sierra chart connected and was able to receive real time data from FXCM provider. Enabled anti virus software and was still able to connect and receive real time data several times.

What next?
[2013-09-22 23:25:29]
Sierra Chart Engineering - Posts: 102876
Therefore, you really need to request the help of TransAct support. The connectivity from your computer seems fine.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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