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Date/Time: Thu, 25 Apr 2024 15:32:17 +0000



Changed Data Feed Source to SCharts - Old symbol data trying to load on startup

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[2018-01-18 14:22:28]
User832512 - Posts: 22
Folks

You helped me gain proper configuration to use SC as a data source. My legacy data source was DTN IQ Feed. Subsequently, I changed all the symbol chart references in my chart book.

However, when I open my updated chart book, I see the chart still trying to load an old IQ Feed symbol:QCL#C

What configuration element should I be looking at to help reconcile this issue?

CTS Trading Demo - DTC | Received logon response. | 2018-01-18 08:11:54
CTS Trading Demo - DTC | Server Name: SC DTC Server. | 2018-01-18 08:11:54
CTS Trading Demo - DTC | Server protocol version: 8. Client protocol version: 8 | 2018-01-18 08:11:54
CTS Trading Demo - DTC | Successfully connected. Connected to SC DTC Protocol server. Service=cts. | 2018-01-18 08:11:54
CTS Trading Demo - DTC | Trading is supported. | 2018-01-18 08:11:54
CTS Trading Demo - DTC | Order cancel and replace is supported. | 2018-01-18 08:11:54
CTS Trading Demo - DTC | OCO Orders supported. | 2018-01-18 08:11:54
CTS Trading Demo - DTC | Bracket Orders supported. | 2018-01-18 08:11:54
CTS Trading Demo - DTC | Connected to data and trading server. | 2018-01-18 08:11:54
CTS Trading Demo - DTC | Starting real-time market data updates for: QCL#C. ID: 1 | 2018-01-18 08:11:54
CTS Trading Demo - DTC | Requesting security definition data for: QCL#C. ID: 1 | 2018-01-18 08:11:54
Intraday data recording state for symbol QCL#C is set to download 'Pending'. | 2018-01-18 08:11:54
Delaying start of download for QCL#C | 2018-01-18 08:11:54
CTS Trading Demo - DTC | Received security definition for symbol QCL#C | 2018-01-18 08:11:54
CTS Trading Demo - DTC | Received security definition for symbol QCL#C | 2018-01-18 08:11:55
Delaying start of download for QCL#C | 2018-01-18 08:11:55
HD Request # 2 | Downloading Intraday chart data for QCL#C to the file QCL#C.scid. Service: CTSOrderRouting.SierraChart.DTC | 2018-01-18 08:11:59
HD Request # 2 | Download start date-time: 2018-01-17 10:35:06.000 | 2018-01-18 08:11:59
HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2018-01-18 08:11:59
Socket (7) | Creating socket. | 2018-01-18 08:11:59
Socket (7) | Connecting to IP: 192.81.56.146. | 2018-01-18 08:11:59
HD Request # 2 | Setting DTC encoding to Binary VLS | 2018-01-18 08:11:59
HD Request # 2 | Sending historical data logon request message. | 2018-01-18 08:11:59
Socket (7) | Initiating close of socket by core. | 2018-01-18 08:11:59
HD Request # 2 | Error downloading historical Intraday data for QCL#C. Historical data logon error: Data files folder not set for service code: CTSOrderRouting.SierraChart.DTC | 2018-01-18 08:11:59
Socket (7) | Shutdown started. Waiting for graceful close. | 2018-01-18 08:11:59
[2018-01-18 19:58:39]
Sierra Chart Engineering - Posts: 104368
Refer to this section here:
Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-02-11 15:34:28]
User832512 - Posts: 22
The Intraday File Update list is where the QCL# symbol was located. I was looking all over for why that symbol was still showing up in my log files. Thank you for that reference in formation.

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