Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 14:50:47 +0000



Service package/ real time futures data

View Count: 894

[2018-01-16 18:57:44]
User624512 - Posts: 8
Hi,

I’m interested in the service package 5 however, does the monthly fee include real time data?
My broker is Phillip Capital and they route through CQG.

If the data is not included, what is the cost for same data I am using currently on the trial?

Thank you
[2018-01-16 19:28:38]
Sierra Chart Engineering - Posts: 104368
Service package 5 does not provide real-time futures data. That will come from CQG. Here is information about that:
Is Historical and Real-time Futures Data Included?



If the data is not included, what is the cost for same data I am using currently on the trial?
This is answered in the page linked to above.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-16 19:29:05
[2018-01-16 19:52:52]
User624512 - Posts: 8
Then the Sierra chart account funds is only for the service package and that’s all, correct?

Meaning I will be charged from CQG / Phillip for the real time data in their statement.
[2018-01-16 20:02:09]
Sierra Chart Engineering - Posts: 104368
Yes this is all correct understanding.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-01-16 23:29:17]
User624512 - Posts: 8
Lastly,
Is the monthly service charge 30 days from the purchase date or is it pro rated from date of purchase until end of the calendar month?
[2018-01-17 01:59:43]
Sierra Chart Engineering - Posts: 104368
What happens is that for every month paid for, there is 31 days added onto the current ending date of your account or the current date if it is expired.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account