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Date/Time: Fri, 19 Apr 2024 10:31:03 +0000



SC keepts trying to update Eurex Symbols

View Count: 1007

[2018-01-14 20:06:23]
Usermb - Posts: 126
As seen below, SC keeps trying to update Eurex Symbols, even when the market is closed.
Nothing like this happens for CME, CBOT and other American Symbols.


SC Data - All Services | Real-time data for symbol F.US.DBH18 is currently unavailable. | 2018-01-14 21:00:56
SC Data - All Services | Clearing market depth for F.US.DBH18. | 2018-01-14 21:01:40
SC Data - All Services | Real-time data for symbol F.US.DBH18 has been restored. | 2018-01-14 21:01:40
Intraday data recording state for symbol F.US.DBH18 is set to download 'Pending'. | 2018-01-14 21:01:40
Delaying start of download for F.US.DBH18 | 2018-01-14 21:01:40
HD Request # 421 | Downloading Intraday chart data for F.US.DBH18 to the file F.US.DBH18.scid. Service: eurex | 2018-01-14 21:01:45
HD Request # 421 | Download start date-time: 2018-01-12 22:03:18.000 | 2018-01-14 21:01:45
HD Request # 421 | Using server: ds7.sierracharts.com port 10149 | 2018-01-14 21:01:45
Socket (14675) | Creating socket. | 2018-01-14 21:01:45
Socket (14675) | Connecting to IP: 8.18.161.133. | 2018-01-14 21:01:45
HD Request # 421 | Setting DTC encoding to Binary VLS | 2018-01-14 21:01:45
HD Request # 421 | Sending historical data logon request message. | 2018-01-14 21:01:45
HD Request # 421 | Requesting Intraday data. Start date-time: 2018-01-12 22:03:18. Record interval: 0. Symbol: GGH18 | 2018-01-14 21:01:45
HD Request # 421 | Decompressing data. | 2018-01-14 21:01:45
HD Request # 421 | Receiving Intraday data for F.US.DBH18 starting at 2018-01-12 22:03:18 | 2018-01-14 21:01:45
Socket (14675) | Initiating close of socket by core. | 2018-01-14 21:01:45
Socket (14675) | Shutdown started. Waiting for graceful close. | 2018-01-14 21:01:45
Historical data download thread signaled to stop. | 2018-01-14 21:01:45
HD Request # 421 | Received 1 record from 2018-01-12 22:03:18 to 2018-01-12 22:03:18 (0.0 seconds) and wrote 0 records for F.US.DBH18 | 2018-01-14 21:01:45
HD Request # 421 | Completion time: 0s | 2018-01-14 21:01:45
HD Request # 421 | Intraday data download complete for F.US.DBH18. Unique request ID: 405 | 2018-01-14 21:01:45
Removed historical data download ID 405 | 2018-01-14 21:01:45
Real-time Intraday chart data file updates started for F.US.DBH18 | 2018-01-14 21:01:45
Intraday chart data file opened for F.US.DBH18 | 2018-01-14 21:01:45

[2018-01-14 23:36:03]
Sierra Chart Engineering - Posts: 104368
This is because there is a problem with Open Feed where it is not transmitting heartbeat messages. We need to tell Barchart about this again.

We will make some changes to reduce this for now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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