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Date/Time: Fri, 29 Mar 2024 02:29:46 +0000



stop order disappeared

View Count: 1291

[2018-01-11 23:22:58]
User859795 - Posts: 51
Hello,

I had an open buy order on ES today with an attached stop order (OCO, sell stop), but after the market closed and opened again (2pm to 3pm), the stop order has been disappeared and left the open position floating by itself.

I asked AMP Futures, they didn't see any stop orders on their side neither and they couldn't explain what happened.

I'm using AMP Futures with CTS T4 datafeed and using "server side order and OCO order" in the settings.

Sure, i always use GTC, this was opened under GTC, too.


Attached the trade activity log. It shows the stop order on ES (2767.50) and somehow today 1-11-2018 @ 13:59 it says: CME: ORDER EXPIRED

How could it expire when it was set to GTC????



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ADDITIONAL INFO: I figured out - at the trade window, under "targets" tab, the target and stop orders were set to TIF: DAY, not GTC. Please, confirm if this was the issue?
-------------------------------------------------------------------------------------------------------------


Thank you,

Zolie
Date Time Of Last Edit: 2018-01-12 04:19:30
Private File
[2018-01-12 04:18:17]
Sierra Chart Engineering - Posts: 104368
If Sierra Chart was running at the time the orders were canceled, you can determine the reason those orders were canceled through the Trade Activity Log. Refer to the instructions here:
Trade Activity Log

If Sierra Chart was not running your broker can tell you the reason. One way or another this is not hard to find out.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-12 04:18:28
[2018-01-12 04:20:23]
Sierra Chart Engineering - Posts: 104368

-------------------------------------------------------------------------------------------------------------
ADDITIONAL INFO: I figured out - at the trade window, under "targets" tab, the target and stop orders were set to TIF: DAY, not GTC. Please, confirm if this was the issue?
-------------------------------------------------------------------------------------------------------------
Yes this is the reason. Refer to:
Attached Orders: Time In Force

Also our prior response was prepared before we saw your edits.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-12 04:20:47

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