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Date/Time: Wed, 24 Apr 2024 02:16:58 +0000



Trading Keyboard Shortcuts >> Use Attached Orders unhandled exception

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[2018-01-11 02:32:56]
User283129 - Posts: 30
Software version: 1674 | 2018-01-10 21:24:43
Usage end date: 2018-01-24 | 2018-01-10 21:24:43
Enabled for: Advanced Features. | 2018-01-10 21:24:43
Enabled for: Advanced Features 2. | 2018-01-10 21:24:43
Enabled for: Sierra Chart Historical Data Service. | 2018-01-10 21:24:43
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-01-10 21:24:43
Current selected Data/Trading service: Interactive Brokers | 2018-01-10 21:24:43
Chart Update Interval: 500 | 2018-01-10 21:24:43
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-01-10 21:24:43
2018-01-11 03:24:43 Local computer time | 2018-01-10 21:24:43
2018-01-11 02:24:43 Local computer time in UTC | 2018-01-10 21:24:43
2018-01-10 21:24:43 Local computer time in SC Time Zone | 2018-01-10 21:24:43
2018-01-11 02:07:58 Server time in UTC | 2018-01-10 21:24:43
Local computer UTC time and Server UTC time difference: 2 seconds. | 2018-01-10 21:24:43
Program path: C:\SierraChart\ | 2018-01-10 21:24:43
Data Files path: C:\SierraChart\Data\ | 2018-01-10 21:24:43
OS Version Number: 6.1 | 2018-01-10 21:24:43
Locale Setting: C | 2018-01-10 21:24:43

CL-201802-NYMEX 1000 Volume #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 32769, wParam: 34508, lParam: 0 | 2018-01-10 21:27:11 *
[2018-01-11 06:53:06]
Sierra Chart Engineering - Posts: 104368
We have reproduced the problem and it is resolved.

We will have a new release out in a day or two. To avoid this issue, open the Trade Window for the chart through the Trade menu.

And also restart Sierra Chart after this exception.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-01-12 08:01:08]
User283129 - Posts: 30
As an intraday trader the order execution speed is everything.
Is there a way to submit a bracket order by using a keyboard shortcut without opening the trading window?
[2018-01-12 19:01:43]
Sierra Chart Engineering - Posts: 104368
Yes of course. There are numerous available keyboard shortcuts for submitting an order. When Attached Orders are enabled for the Trade Window for the chart or Trading DOM, those Attached Orders will be submitted with the order.

Refer to:
Basic Trading and the Trade Window: Trading Keyboard Shortcuts
Basic Trading and the Trade Window: Custom Trading Keyboard Shortcuts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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