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Problems Lotsizes FOREX FXCM Real Account

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[2018-01-09 16:54:49]
Autotrade8 - Posts: 26
Hi,

I am very satisfied using FXCM together with Sierra. I am talking now about using CFD's for GER30 and US30. Today I wanted to create another chartbook for FOREX. The real stream data is OK but I can't use the Trade Window..... Whatever for lotsize I tried, again and again the orders were rejected. Weird.... With the Trade Simulation mode no problems at all. Please, can you help me with this? And please, can you tell me which amount of lotsize I have to use for a so called "mini lot Forex" ? Normally this is 10.000.

Trade Activity Log: File read result: 2278 records inserted. 96 fill records inserted. 0 records filtered. | 2018-01-09 07:57:57
Trade Activity Log: File date-time limits: Sim records date-time limit is 2017-12-25 00:00:00. Non-sim records date-time limit is 2017-10-08 00:00:00. Non-sim fill record date-time limit is 2017-01-09 00:00:00. | 2018-01-09 07:57:57
Trade Activity Log: File read result: 2278 records inserted. 96 fill records inserted. 0 records filtered. | 2018-01-09 07:57:57
Trade Activity Log: File date-time limits: Sim records date-time limit is 2017-12-25 00:00:00. Non-sim records date-time limit is 2017-10-08 00:00:00. Non-sim fill record date-time limit is 2017-01-09 00:00:00. | 2018-01-09 07:57:57
FXCM Live Trading (Standard) - DTC | Requesting trade accounts from server. | 2018-01-09 07:58:16
FXCM Live Trading (Standard) - DTC | Received 1 accounts from service. | 2018-01-09 07:58:16
FXCM Live Trading (Standard) - DTC | Requesting historical order fills for all trade accounts. Number of days: 43 | 2018-01-09 07:58:16
FXCM Live Trading (Standard) - DTC | Received 66 order fills. Inserting the ones that do not exist. | 2018-01-09 07:58:16
FXCM Live Trading (Standard) - DTC | Requesting Trade Positions data. | 2018-01-09 07:58:21
FXCM Live Trading (Standard) - DTC | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | 2018-01-09 07:58:21
Flagging to reload Trades list in charts | 2018-01-09 07:58:49
Flagging to reload Trades list in charts | 2018-01-09 08:52:15
Flagging to reload Trades list in charts | 2018-01-09 09:02:01
Cleared global profit/loss management data for all simulated trade accounts. | 2018-01-09 09:02:01
Cleared Trade Simulation Orders and Data for all Trade Accounts. | 2018-01-09 09:02:01
Flagging to reload Trades list in charts | 2018-01-09 09:02:03
Cleared global profit/loss management data for all simulated trade accounts. | 2018-01-09 09:02:03
Cleared Trade Simulation Orders and Data for all Trade Accounts. | 2018-01-09 09:02:03
Flagging to reload Trades list in charts | 2018-01-09 09:03:08
Cleared global profit/loss management data for all simulated trade accounts. | 2018-01-09 09:03:08
Cleared Trade Simulation Orders and Data for all Trade Accounts. | 2018-01-09 09:03:08
Flagging to reload Trades list in charts | 2018-01-09 09:05:07
Cleared global profit/loss management data for all simulated trade accounts. | 2018-01-09 09:05:07
Cleared Trade Simulation Orders and Data for all Trade Accounts. | 2018-01-09 09:05:07
Flagging to reload Trades list in charts | 2018-01-09 09:05:15
FXCM Live Trading (Standard) - DTC | Requesting Trade Positions data. | 2018-01-09 11:58:02
FXCM Live Trading (Standard) - DTC | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | 2018-01-09 11:58:02
FXCM Live Trading (Standard) - DTC | Requesting Trade Positions data. | 2018-01-09 15:58:02
FXCM Live Trading (Standard) - DTC | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | 2018-01-09 15:58:02
FXCM Live Trading (Standard) - DTC order update (Order reject). Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20173: Quantity fraction size violated: 1000. Internal Order ID: 3547. Service Order ID: 11018. Symbol: GBPUSD | 2018-01-09 17:21:02 *
FXCM Live Trading (Standard) - DTC order update (Order reject). Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20173: Quantity fraction size violated: 1000. Internal Order ID: 3550. Service Order ID: 11021. Symbol: GBPUSD | 2018-01-09 17:22:16 *
FXCM Live Trading (Standard) - DTC order update (Order reject). Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20173: Quantity fraction size violated: 1000. Internal Order ID: 3553. Service Order ID: 11024. Symbol: GBPUSD | 2018-01-09 17:24:16 *
FXCM Live Trading (Standard) - DTC order update (Order reject). Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20173: Quantity fraction size violated: 1000. Internal Order ID: 3556. Service Order ID: 11027. Symbol: GBPUSD | 2018-01-09 17:25:26 *
FXCM Live Trading (Standard) - DTC order update (Order reject). Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20173: Quantity fraction size violated: 1000. Internal Order ID: 3557. Service Order ID: 11028. Symbol: GBPUSD | 2018-01-09 17:27:48 *
FXCM Live Trading (Standard) - DTC order update (Order reject). Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20173: Quantity fraction size violated: 1000. Internal Order ID: 3559. Service Order ID: 11030. Symbol: GBPUSD | 2018-01-09 17:28:58 *
FXCM Live Trading (Standard) - DTC order update (Order reject). Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20173: Quantity fraction size violated: 1000. Internal Order ID: 3560. Service Order ID: 11031. Symbol: GBPUSD | 2018-01-09 17:30:54 *
FXCM Live Trading (Standard) - DTC order update (Order reject). Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20173: Quantity fraction size violated: 1000. Internal Order ID: 3561. Service Order ID: 11032. Symbol: GBPUSD | 2018-01-09 17:31:45 *
FXCM Live Trading (Standard) - DTC order update (Order reject). Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20173: Quantity fraction size violated: 1000. Internal Order ID: 3562. Service Order ID: 11033. Symbol: GBPUSD | 2018-01-09 17:38:27 *
Flagging to reload Trades list in charts | 2018-01-09 17:38:46
Flagging to reload Trades list in charts | 2018-01-09 17:50:42
FXCM Live Trading (Standard) - DTC order update (Order reject). Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20173: Quantity fraction size violated: 1000. Internal Order ID: 3564. Service Order ID: 11034. Symbol: GBPUSD | 2018-01-09 17:50:49 *


Thanks and regards,
Johan
[2018-01-09 19:05:38]
Sierra Chart Engineering - Posts: 104368

FXCM Live Trading (Standard) - DTC order update (Order reject). Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20173: Quantity fraction size violated: 1000. Internal Order ID: 3562. Service Order ID: 11033. Symbol: GBPUSD | 2018-01-09 17:38:27 *
Contact FXCM and find out what the minimum order quantity will be for your account. It could be that it is 10000 and not 1000. See if they can allow 1000 as well.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-09 19:05:51
[2018-01-09 19:19:58]
Autotrade8 - Posts: 26
Sorry but I can't imagine that this is because of FXCM. I have two real accounts at FXCM, one for TradeStation, that's the one I use for SierraChart and one for Metatrader4. For indices like US30 and GER30 it's the same using lotsizes for both. Whatever for amount lotsize I use now for FOREX every order is rejected. For Metatrader4 I have to use 0.10 Lotsize for 1 mini lot and 0.01 for 1 microlot and 1 for one full lot. I was expecting that I can use this as well for SierraChart. Unfortunately..... Please, will you contact FXCM about this issue?
[2018-01-09 19:26:52]
Sierra Chart Engineering - Posts: 104368
This is a FXCM error message:
Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20173: Quantity fraction size violated: 1000.

You need to contact FXCM about this. That is your responsibility. It is not right or even efficient for us to get into the middle of this. And it really makes no sense why you would want us to get into the middle of this either.

You cannot use fractional quantities in Sierra Chart. They will always be integers. And be the actual amount of currency units when using FXCM.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-09 19:27:38

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