Support Board
Date/Time: Sun, 11 May 2025 03:56:41 +0000
6 minutes of data missing in DAX future March 2018, Friday Jan 5 between 21:28 and 21:34
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[2018-01-07 18:08:15] |
User59879 - Posts: 77 |
There are 6 minutes of data missing in my dax March 2018 future data (Sierra data feed) between 21:28 and 21:34. I tried Delete&Download without success. Then I stopped Sierra, deleted both data files in the Data directory, restarted Sierra. It did download all data for this future contract, but the data are still missing. |
[2018-01-08 05:57:35] |
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This has now been filled in. Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-01-08 06:37:24] |
User59879 - Posts: 77 |
Thank you, much appreciated!
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