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Date/Time: Fri, 26 Apr 2024 07:28:19 +0000



Order Error - CQG order update. Status: REJECTED.

View Count: 788

[2018-01-05 14:54:05]
User721970 - Posts: 5
Hello,
I want to trade E-mini NASDAQ 100. But it is not working. Do I have a good symbol? I can not find NQ through CQG webAPI.


Order Error - CQG order update. Status: REJECTED. Text: This account is not authorized to trade ENQ. Please contact customer support to trade this market. Internal Order ID: 517. Service Order ID: 2032223781. Symbol: F.US.ENQH18 | 2018-01-05 08:34:53

Thank you.
[2018-01-05 15:05:02]
Sierra Chart Engineering - Posts: 104368
Contact your broker about this and provide them that same error message. That is a valid symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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