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Date/Time: Sun, 21 Jan 2018 12:39:49 +0000



Level 2 Data for Futures

Support Request:
[2018-01-02 07:19:24]
User164231 - Posts: 56
Hi,

I have subscribed to Interactive Brokers Lvl 2 data for Hang Seng Index Futures. I can't see the data on SC trading DOM, how to set up?

Thanks
[2018-01-02 07:33:56]
Sierra Chart Engineering - Posts: 56332
Do you see the market depth data when you open Chart >> Open Market Depth Window?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-01-02 12:16:19]
User164231 - Posts: 56
Hi,

I think I got it to work but it is not showing 10 bids and 10 asks, did I do something wrong?

thanks
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[2018-01-02 18:47:48]
Sierra Chart Engineering - Posts: 56332
Make sure this option is set to 100:
https://www.sierrachart.com/index.php?page=doc/GlobalTradeSettings.html#MaxDepthLevelsDisplayed


If it is, then TWS is only providing the number of levels that you see.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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