Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 00:33:41 +0000



Socket closed by remote side

View Count: 1969

[2017-12-31 11:05:31]
majko - Posts: 9
Hello i dont know why , but from 29.12 cant log to IB data feed , i change nothing , till now everything working ok.
[2017-12-31 11:05:48]
majko - Posts: 9
Software version: 1524 | 2017-12-31 12:03:33
Uses New Spreadsheets | 2017-12-31 12:03:33
Usage end date: 2018-01-05 | 2017-12-31 12:03:33
Enabled for: Advanced Features. | 2017-12-31 12:03:33
Enabled for: Advanced Features 2. | 2017-12-31 12:03:33
Enabled for: Sierra Chart Historical Data Service. | 2017-12-31 12:03:33
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-12-31 12:03:33
Current selected Data/Trading service: Interactive Brokers | 2017-12-31 12:03:33
Chart Update Interval: 500 | 2017-12-31 12:03:33
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2017-12-31 12:03:33
2017-12-31 12:03:32 Local computer time | 2017-12-31 12:03:33
2017-12-31 11:03:32 Local computer time in UTC | 2017-12-31 12:03:33
2017-12-31 12:03:32 Local computer time in SC Time Zone | 2017-12-31 12:03:33
2017-12-31 10:52:46 Server time in UTC | 2017-12-31 12:03:33
Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-12-31 12:03:33
Program path: D:\New folder (2) - Copy\ | 2017-12-31 12:03:33
Data Files path: D:\New folder (2) - Copy\Data\ | 2017-12-31 12:03:33
OS Version Number: 6.2 | 2017-12-31 12:03:33
Locale Setting: C | 2017-12-31 12:03:33


Interactive Brokers | Connecting to 127.0.0.1:7497 | 2017-12-31 12:03:36
Socket (26) | Creating socket. | 2017-12-31 12:03:36
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-12-31 12:03:36
Interactive Brokers | TWS server version: 76 | 2017-12-31 12:03:36
Interactive Brokers | Connected. Waiting for account information. | 2017-12-31 12:03:36
IB Account information received. | 2017-12-31 12:03:36
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2017-12-31 12:03:36
Interactive Brokers | Connected to Live account. | 2017-12-31 12:03:36
Interactive Brokers | Year-Month last connected to Live account: 2017-12 | 2017-12-31 12:03:36
Interactive Brokers | Connected to data and trading server. | 2017-12-31 12:03:36
Next valid order ID: 1 | 2017-12-31 12:03:36
Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. | 2017-12-31 12:03:36
Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2017-12-31 12:03:36
Message from IB: Market data farm connection is OK:usopt. IB Error Code: 2104. Request ID: -1. | 2017-12-31 12:03:36
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2017-12-31 12:03:36
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2017-12-31 12:03:36
Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2017-12-31 12:03:36
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2017-12-31 12:03:36
Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2017-12-31 12:03:36
Message from IB: Error validating request:-'b5' : cause - The API interface is currently in Read-Only mode. IB Error Code: 321. Request ID: -1. | 2017-12-31 12:03:36
IB Account information received. | 2017-12-31 12:03:36
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2017-12-31 12:03:36
Interactive Brokers | Connected to Live account. | 2017-12-31 12:03:36
Interactive Brokers | Year-Month last connected to Live account: 2017-12 | 2017-12-31 12:03:36
Interactive Brokers | Starting real-time market data updates for: SPY-STK-SMART/NASDAQ. ID: 1 | 2017-12-31 12:03:36
Interactive Brokers | Subscribing to Symbol: SPY, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: NASDAQ, Currency: USD, Multiplier: | 2017-12-31 12:03:36
Interactive Brokers | Requesting security definition data for: SPY-STK-SMART/NASDAQ. ID: 1 | 2017-12-31 12:03:36
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: SPY-STK-SMART/NASDAQ | 2017-12-31 12:03:36
Intraday data recording state for symbol SPY-STK-SMART/NASDAQ is set to download 'Pending'. | 2017-12-31 12:03:36
Delaying start of download for SPY-STK-SMART/NASDAQ | 2017-12-31 12:03:36
Interactive Brokers | Starting real-time market data updates for: VXAPL-IND-CBOE. ID: 2 | 2017-12-31 12:03:36
Interactive Brokers | Subscribing to Symbol: VXAPL, SecurityType: IND, Expiration: , Exchange: CBOE, Primary Exchange: , Currency: , Multiplier: | 2017-12-31 12:03:36
Interactive Brokers | Requesting security definition data for: VXAPL-IND-CBOE. ID: 2 | 2017-12-31 12:03:36
Interactive Brokers | Using primary service for historical data for VXAPL-IND-CBOE | 2017-12-31 12:03:36
Intraday data recording state for symbol VXAPL-IND-CBOE is set to download 'Pending'. | 2017-12-31 12:03:36
Delaying start of download for VXAPL-IND-CBOE | 2017-12-31 12:03:36
Interactive Brokers | Starting real-time market data updates for: RUT-IND-RUSSELL. ID: 3 | 2017-12-31 12:03:36
Interactive Brokers | Subscribing to Symbol: RUT, SecurityType: IND, Expiration: , Exchange: RUSSELL, Primary Exchange: , Currency: , Multiplier: | 2017-12-31 12:03:36
Interactive Brokers | Requesting security definition data for: RUT-IND-RUSSELL. ID: 3 | 2017-12-31 12:03:36
Interactive Brokers | Using primary service for historical data for RUT-IND-RUSSELL | 2017-12-31 12:03:36
Intraday data recording state for symbol RUT-IND-RUSSELL is set to download 'Pending'. | 2017-12-31 12:03:36
Interactive Brokers | Starting real-time market data updates for: VIX-IND-CBOE. ID: 4 | 2017-12-31 12:03:36
Interactive Brokers | Subscribing to Symbol: VIX, SecurityType: IND, Expiration: , Exchange: CBOE, Primary Exchange: , Currency: , Multiplier: | 2017-12-31 12:03:36
Interactive Brokers | Requesting security definition data for: VIX-IND-CBOE. ID: 4 | 2017-12-31 12:03:36
Interactive Brokers | Using primary service for historical data for VIX-IND-CBOE | 2017-12-31 12:03:36
Intraday data recording state for symbol VIX-IND-CBOE is set to download 'Pending'. | 2017-12-31 12:03:36
Interactive Brokers | Starting real-time market data updates for: SPX-IND-CBOE. ID: 5 | 2017-12-31 12:03:36
Interactive Brokers | Subscribing to Symbol: SPX, SecurityType: IND, Expiration: , Exchange: CBOE, Primary Exchange: , Currency: , Multiplier: | 2017-12-31 12:03:36
Interactive Brokers | Requesting security definition data for: SPX-IND-CBOE. ID: 5 | 2017-12-31 12:03:36
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: SPX-IND-CBOE | 2017-12-31 12:03:36
Intraday data recording state for symbol SPX-IND-CBOE is set to download 'Pending'. | 2017-12-31 12:03:36
Interactive Brokers | Starting real-time market data updates for: AAPL-STK-SMART/NASDAQ. ID: 6 | 2017-12-31 12:03:36
Interactive Brokers | Subscribing to Symbol: AAPL, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: NASDAQ, Currency: USD, Multiplier: | 2017-12-31 12:03:36
Interactive Brokers | Requesting security definition data for: AAPL-STK-SMART/NASDAQ. ID: 6 | 2017-12-31 12:03:36
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: AAPL-STK-SMART/NASDAQ | 2017-12-31 12:03:36
Intraday data recording state for symbol AAPL-STK-SMART/NASDAQ is set to download 'Pending'. | 2017-12-31 12:03:36
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U230* | 2017-12-31 12:03:41
Interactive Brokers | Requesting historical order fills for account U230*. | 2017-12-31 12:03:41
Interactive Brokers | Received Trade Positions download end message for account U230* | 2017-12-31 12:03:41
Message from IB: Error validating request:-'cn' : cause - The API interface is currently in Read-Only mode. IB Error Code: 321. Request ID: 2147483647. | 2017-12-31 12:03:41
HD Request # 12 | Downloading Intraday chart data for VXAPL-IND-CBOE to the file VXAPL-IND-CBOE.scid. Service: ib | 2017-12-31 12:03:44
HD Request # 12 | Download start date-time: 2017-12-29 18:31:32.000 | 2017-12-31 12:03:44
HD Request # 12 | Requesting a total of 1 days and 67931 seconds. | 2017-12-31 12:03:44
HD Request # 12 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 67931. | 2017-12-31 12:03:44
HD Request # 12 | Requesting 1 Day of data at 30 secs with ending date-time at 2017-12-30 18:21:32 for VXAPL-IND-CBOE. PriceType: TRADES | 2017-12-31 12:03:44
HD Request # 13 | Downloading Intraday chart data for SPY-STK-SMART/NASDAQ to the file SPY-STK-SMART[NASDAQ.scid. Service: equities.us | 2017-12-31 12:03:44
HD Request # 13 | Download start date-time: 2017-12-30 00:59:57.000 | 2017-12-31 12:03:44
HD Request # 13 | Using server: ds1.sierracharts.com port 10149 | 2017-12-31 12:03:44
Socket (27) | Creating socket. | 2017-12-31 12:03:44
HD Request # 13 | Setting DTC encoding to Binary VLS | 2017-12-31 12:03:44
HD Request # 13 | Sending historical data logon request message. | 2017-12-31 12:03:44
HD Request # 13 | Requesting Intraday data. Start date-time: 2017-12-30 00:59:57. Record interval: 1. Symbol: SPY | 2017-12-31 12:03:44
HD Request # 13 | Decompressing data. | 2017-12-31 12:03:45
HD Request # 13 | Receiving Intraday data for SPY-STK-SMART/NASDAQ starting at 2017-12-30 00:59:57 | 2017-12-31 12:03:45
HD Request # 13 | Timestamp of first Intraday data file record written: 2017-12-30 00:59:57 | 2017-12-31 12:03:45
Socket (27) | Initiating close of socket by core. | 2017-12-31 12:03:45
The network socket for historical data has been closed. | 2017-12-31 12:03:45
Socket (27) | Shutdown started. Waiting for graceful close. | 2017-12-31 12:03:45
HD Request # 13 | Received 1 record from 2017-12-30 00:59:57 to 2017-12-30 00:59:57 (0.0 seconds) and wrote 1 record for SPY-STK-SMART/NASDAQ | 2017-12-31 12:03:45
HD Request # 13 | Intraday download COMPLETE for SPY-STK-SMART/NASDAQ. Completion time: 0s. Unique request ID: 26 | 2017-12-31 12:03:45
Removed historical data download ID 26 | 2017-12-31 12:03:45
Real-time Intraday chart data file updates started for SPY-STK-SMART/NASDAQ | 2017-12-31 12:03:45
Opened cached Intraday file: D:\New folder (2) - Copy\Data\SPY-STK-SMART[NASDAQ.scid | 2017-12-31 12:03:45
Intraday chart data file opened for SPY-STK-SMART/NASDAQ | 2017-12-31 12:03:45
Interactive Brokers | Using primary service for historical data for SPY-STK-SMART/NASDAQ | 2017-12-31 12:03:45
Intraday data recording state for symbol SPY-STK-SMART/NASDAQ is set to download 'Pending'. | 2017-12-31 12:03:45

Delaying start of download for SPX-IND-CBOE | 2017-12-31 12:03:45
Socket (27) | Socket gracefully closed by remote side. | 2017-12-31 12:03:45
Socket (27) | Closed. | 2017-12-31 12:03:45
HD Request # 14 | Downloading Intraday chart data for SPX-IND-CBOE to the file SPX-IND-CBOE.scid. Service: cboe.index | 2017-12-31 12:03:55
HD Request # 14 | Download start date-time: 2017-12-29 18:31:40.000 | 2017-12-31 12:03:55
HD Request # 14 | Using server: ds7.sierracharts.com port 10149 | 2017-12-31 12:03:55
Socket (29) | Creating socket. | 2017-12-31 12:03:55
HD Request # 14 | Setting DTC encoding to Binary VLS | 2017-12-31 12:03:55
HD Request # 14 | Sending historical data logon request message. | 2017-12-31 12:03:55
HD Request # 14 | Requesting Intraday data. Start date-time: 2017-12-29 18:31:40. Record interval: 1. Symbol: SPX-IND-CBOE | 2017-12-31 12:03:55
Socket (29) | Initiating close of socket by core. | 2017-12-31 12:03:55
Socket (29) | Shutdown started. Waiting for graceful close. | 2017-12-31 12:03:55
HD Request # 14 | Error downloading historical Intraday data for SPX-IND-CBOE. Historical data file not available for symbol. | 2017-12-31 12:03:55
The network socket for historical data has been closed. | 2017-12-31 12:03:55
HD Request # 14 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for SPX-IND-CBOE | 2017-12-31 12:03:55
HD Request # 14 | Intraday download COMPLETE for SPX-IND-CBOE. Completion time: 0s. Unique request ID: 30 | 2017-12-31 12:03:55
Removed historical data download ID 30 | 2017-12-31 12:03:55
Real-time Intraday chart data file updates started for SPX-IND-CBOE | 2017-12-31 12:03:55
Opened cached Intraday file: D:\New folder (2) - Copy\Data\SPX-IND-CBOE.scid | 2017-12-31 12:03:55
Intraday chart data file opened for SPX-IND-CBOE | 2017-12-31 12:03:55
Interactive Brokers | Using primary service for historical data for SPX-IND-CBOE | 2017-12-31 12:03:55
Intraday data recording state for symbol SPX-IND-CBOE is set to download 'Pending'. | 2017-12-31 12:03:55

Delaying start of download for AAPL-STK-SMART/NASDAQ | 2017-12-31 12:03:55
Socket (29) | Socket gracefully closed by remote side. | 2017-12-31 12:03:55
Socket (29) | Closed. | 2017-12-31 12:03:55
HD Request # 15 | Downloading Intraday chart data for AAPL-STK-SMART/NASDAQ to the file AAPL-STK-SMART[NASDAQ.scid. Service: equities.us | 2017-12-31 12:04:05
HD Request # 15 | Download start date-time: 2017-12-30 00:57:54.000 | 2017-12-31 12:04:05
HD Request # 15 | Using server: ds1.sierracharts.com port 10149 | 2017-12-31 12:04:05
Socket (30) | Creating socket. | 2017-12-31 12:04:05
HD Request # 15 | Setting DTC encoding to Binary VLS | 2017-12-31 12:04:06
HD Request # 15 | Sending historical data logon request message. | 2017-12-31 12:04:06
HD Request # 15 | Requesting Intraday data. Start date-time: 2017-12-30 00:57:54. Record interval: 1. Symbol: AAPL | 2017-12-31 12:04:06
HD Request # 15 | Decompressing data. | 2017-12-31 12:04:06
HD Request # 15 | Receiving Intraday data for AAPL-STK-SMART/NASDAQ starting at 2017-12-30 00:57:54 | 2017-12-31 12:04:06
HD Request # 15 | Timestamp of first Intraday data file record written: 2017-12-30 00:57:54 | 2017-12-31 12:04:06
Socket (30) | Initiating close of socket by core. | 2017-12-31 12:04:06
Socket (30) | Shutdown started. Waiting for graceful close. | 2017-12-31 12:04:06
The network socket for historical data has been closed. | 2017-12-31 12:04:06
HD Request # 15 | Received 1 record from 2017-12-30 00:57:54 to 2017-12-30 00:57:54 (0.0 seconds) and wrote 1 record for AAPL-STK-SMART/NASDAQ | 2017-12-31 12:04:06
HD Request # 15 | Intraday download COMPLETE for AAPL-STK-SMART/NASDAQ. Completion time: 0s. Unique request ID: 31 | 2017-12-31 12:04:06
Removed historical data download ID 31 | 2017-12-31 12:04:06
Real-time Intraday chart data file updates started for AAPL-STK-SMART/NASDAQ | 2017-12-31 12:04:06
Opened cached Intraday file: D:\New folder (2) - Copy\Data\AAPL-STK-SMART[NASDAQ.scid | 2017-12-31 12:04:06
Intraday chart data file opened for AAPL-STK-SMART/NASDAQ | 2017-12-31 12:04:06
Interactive Brokers | Using primary service for historical data for AAPL-STK-SMART/NASDAQ | 2017-12-31 12:04:06
Intraday data recording state for symbol AAPL-STK-SMART/NASDAQ is set to download 'Pending'. | 2017-12-31 12:04:06

Socket (30) | Socket gracefully closed by remote side. | 2017-12-31 12:04:06
Socket (30) | Closed. | 2017-12-31 12:04:06
File >> Disconnect selected. | 2017-12-31 12:04:08
Canceling historical data download request for RUT-IND-RUSSELL Intraday data. | 2017-12-31 12:04:08
Removed historical data download ID 28 | 2017-12-31 12:04:08
Canceling historical data download request for VIX-IND-CBOE Intraday data. | 2017-12-31 12:04:08
Removed historical data download ID 29 | 2017-12-31 12:04:08
Canceling historical data download request for SPY-STK-SMART/NASDAQ Intraday data. | 2017-12-31 12:04:08
Removed historical data download ID 32 | 2017-12-31 12:04:08
Canceling historical data download request for SPX-IND-CBOE Intraday data. | 2017-12-31 12:04:08
Removed historical data download ID 33 | 2017-12-31 12:04:08
Canceling historical data download request for AAPL-STK-SMART/NASDAQ Intraday data. | 2017-12-31 12:04:08
Removed historical data download ID 34 | 2017-12-31 12:04:08
HD Request # 12 | Download canceled. | 2017-12-31 12:04:08
HD Request # 12 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for VXAPL-IND-CBOE | 2017-12-31 12:04:08
HD Request # 12 | Intraday download COMPLETE for VXAPL-IND-CBOE. Completion time: 25s. Unique request ID: 27 | 2017-12-31 12:04:08
Removed historical data download ID 27 | 2017-12-31 12:04:08

Socket (26) | Initiating close of socket by core. | 2017-12-31 12:04:08
Interactive Brokers | Disconnected. | 2017-12-31 12:04:08
Socket (26) | Shutdown started. Waiting for graceful close. | 2017-12-31 12:04:08
Socket (26) | Socket gracefully closed by remote side. | 2017-12-31 12:04:08
Socket (26) | Closed. | 2017-12-31 12:04:08
[2017-12-31 16:44:17]
Sierra Chart Engineering - Posts: 104368
There is a connection:
Interactive Brokers | Connected to data and trading server. | 2017-12-31 12:03:36
Next valid order ID: 1 | 2017-12-31 12:03:36

However, we see this:

Message from IB: Error validating request:-'cn' : cause - The API interface is currently in Read-Only mode. IB Error Code: 321. Request ID: 2147483647. | 2017-12-31 12:03:41
You need to go into the API Settings in Trader Workstation and disable the option to use read-only mode.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-31 16:44:50
[2018-01-18 12:42:09]
User107382 - Posts: 5
Hi,

My chart is not updating....there is not datafeed.
Yesterday it was working fine.

Could you please send a response msg to my email at carlos.bahia.br@gmail.com

thank you
thanks

----------------------------------------
Selected Data/Trading service: SC Data - All Services
Username for Data/Trading service:
----------------------------------------

Log:

Reading Internal Order ID file. | 2018-01-18 12:28:45
Reading Trade Orders file. | 2018-01-18 12:28:45
Reading Trade Positions file. | 2018-01-18 12:28:45
Listening on UDP port 22904. | 2018-01-18 12:28:45
Software version: 1689 | 2018-01-18 12:28:45
Usage end date: 2018-02-04 | 2018-01-18 12:28:45
Enabled for: Advanced Features. | 2018-01-18 12:28:45
Enabled for: Sierra Chart Historical Data Service. | 2018-01-18 12:28:45
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2018-01-18 12:28:45
Enabled for: INDEXES_DATA_BARCHART | 2018-01-18 12:28:45
Enabled for: BM&F Futures | 2018-01-18 12:28:45
Received 1 data feed usernames. | 2018-01-18 12:28:45
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-01-18 12:28:45
Current selected Data/Trading service: SC Data - All Services | 2018-01-18 12:28:45
Chart Update Interval: 500 | 2018-01-18 12:28:45
Time Zone: +00:00:00 (UTC+00) | 2018-01-18 12:28:45
2018-01-18 10:28:49 Local computer time | 2018-01-18 12:28:45
2018-01-18 12:28:49 Local computer time in UTC | 2018-01-18 12:28:45
2018-01-18 12:28:49 Local computer time in SC Time Zone | 2018-01-18 12:28:45
2018-01-18 12:28:48 Server time in UTC | 2018-01-18 12:28:45
Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-01-18 12:28:45
Program path: C:\SierraChart\ | 2018-01-18 12:28:45
Data Files path: C:\SierraChart\Data\ | 2018-01-18 12:28:45
OS Version Number: 6.1 | 2018-01-18 12:28:45
Locale Setting: C | 2018-01-18 12:28:45

Checking for new symbol settings for service code scdataallservices | 2018-01-18 12:28:45
HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-01-18 12:28:45
HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-01-18 12:28:45
Received 5 login tokens. | 2018-01-18 12:28:50
HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-01-18 12:28:51
HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-01-18 12:28:51
Symbol settings are up-to-date for scdataallservices | 2018-01-18 12:28:53
HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-01-18 12:28:55
HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-01-18 12:28:55
HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-01-18 12:28:55
HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-01-18 12:28:55
HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-01-18 12:28:55
HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-01-18 12:28:57
HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-01-18 12:28:57
HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-01-18 12:28:57
HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-01-18 12:28:57
HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-01-18 12:28:57
HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-01-18 12:28:58
HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-01-18 12:28:58
HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-01-18 12:28:58
HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-01-18 12:28:58
HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-01-18 12:28:58

SC Data - All Services | Connected to data server. | 2018-01-18 12:29:00
NOTICE: Not connected to Live trading account to receive CME real-time futures data at lower cost exchange fee. | 2018-01-18 12:29:00
X4G18 2 Min #6 | Reloading chart. | 2018-01-18 12:29:38
X4G18 30 Sec #1 | Reloading chart. | 2018-01-18 12:29:38
X4G18 Delta 400v #3 | Reloading chart. | 2018-01-18 12:29:38
Mapping X4G18 to X4G18. Service code: bmf.exchange | 2018-01-18 12:29:39
SC Data - All Services | Starting real-time market data updates for: X4G18. ID: 1 | 2018-01-18 12:29:39
SC Data - All Services | Using username 0 | 2018-01-18 12:29:39
SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 443 | 2018-01-18 12:29:39
SC Data - All Services | Requesting security definition data for: X4G18. ID: 1 | 2018-01-18 12:29:39
Intraday data recording state for symbol X4G18 is set to download 'Pending'. | 2018-01-18 12:29:39
Delaying start of download for X4G18 | 2018-01-18 12:29:39
DTC Client socket (6) | Creating socket. | 2018-01-18 12:29:39
DTC Client socket (6) | Connecting to IP: 8.18.161.135. | 2018-01-18 12:29:39
SC Data - All Services | Connected to server. | 2018-01-18 12:29:39
SC Data - All Services | Starting socket receive thread. | 2018-01-18 12:29:39
SC Data - All Services | Sending Encoding Request to server | 2018-01-18 12:29:39
SC Data - All Services | Setting DTC encoding to Binary VLS | 2018-01-18 12:29:39
SC Data - All Services | Sending logon request message. | 2018-01-18 12:29:39
SC Data - All Services | Received logon response. | 2018-01-18 12:29:39
SC Data - All Services | Server Name: SC Realtime Server. | 2018-01-18 12:29:39
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2018-01-18 12:29:39
SC Data - All Services | Successfully connected. | 2018-01-18 12:29:39
SC Data - All Services | Trading is not supported. | 2018-01-18 12:29:39
SC Data - All Services | Restarting real-time data updates for symbol: X4G18 -> X4G18 | 2018-01-18 12:29:39
SC Data - All Services | Received security definition for symbol X4G18 | 2018-01-18 12:29:40
Delaying start of download for X4G18 | 2018-01-18 12:29:40
HD Request # 2 | Downloading Intraday chart data for X4G18 to the file X4G18.scid. Service: bmf.exchange | 2018-01-18 12:29:45
HD Request # 2 | Download start date-time: 2018-01-17 20:14:56.000 | 2018-01-18 12:29:45
HD Request # 2 | Using server: ds7.sierracharts.com port 10149 | 2018-01-18 12:29:45
Socket (7) | Creating socket. | 2018-01-18 12:29:45
Socket (7) | Connecting to IP: 8.18.161.133. | 2018-01-18 12:29:45
HD Request # 2 | Setting DTC encoding to Binary VLS | 2018-01-18 12:29:46
HD Request # 2 | Sending historical data logon request message. | 2018-01-18 12:29:46
HD Request # 2 | Requesting Intraday data. Start date-time: 2018-01-17 20:14:56. Record interval: 1. Symbol: X4G18 | 2018-01-18 12:29:46
HD Request # 2 | Decompressing data. | 2018-01-18 12:29:46
HD Request # 2 | Receiving Intraday data for X4G18 starting at 2018-01-17 20:14:56 | 2018-01-18 12:29:46
HD Request # 2 | Timestamp of first Intraday data file record written: 2018-01-17 20:14:56 | 2018-01-18 12:29:46
Socket (7) | Initiating close of socket by core. | 2018-01-18 12:29:46
Socket (7) | Shutdown started. Waiting for graceful close. | 2018-01-18 12:29:46
Historical data download thread signaled to stop. | 2018-01-18 12:29:46
HD Request # 2 | Received 1 record from 2018-01-17 20:14:56 to 2018-01-17 20:14:56 (0.0 seconds) and wrote 1 record for X4G18 | 2018-01-18 12:29:46
HD Request # 2 | Completion time: 1s | 2018-01-18 12:29:46
HD Request # 2 | Intraday data download complete for X4G18. Unique request ID: 1 | 2018-01-18 12:29:46
Removed historical data download ID 1 | 2018-01-18 12:29:46
Real-time Intraday chart data file updates started for X4G18 | 2018-01-18 12:29:46
Opened cached Intraday file: C:\SierraChart\Data\X4G18.scid | 2018-01-18 12:29:46
Intraday chart data file opened for X4G18 | 2018-01-18 12:29:46

Socket (7) | Socket gracefully closed by remote side. | 2018-01-18 12:29:46
Socket (7) | Closed. | 2018-01-18 12:29:46
[2018-01-18 15:06:14]
Sierra Chart Engineering - Posts: 104368
There is currently a problem with the BMF data feed and our data provider Barchart has been notified about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account